Katie Gray
Prattville,AL
Summary
Personable and organized professional with passion for delivering exceptional customer service and creating welcoming atmosphere. Proficient in managing multi-line phone systems and scheduling appointments, with solid understanding of office software and administrative tasks. Dedicated to enhancing operational efficiency and ensuring positive experience for all visitors. Recognized for enhancing office efficiency through effective file organization and fostering a welcoming environment.
Overview
2026
2026
years of professional experience
Work History
Receptionist Administrator
Oral and Maxillofacial Surgery Associates - OMSA
06.2023 - Current
- Managed front desk operations, ensuring a welcoming environment for all patients.
- Coordinated appointment scheduling and maintained accurate information needed for each patient.
- Assisted in answering multi-line phone system, ensuring prompt and courteous service to callers.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Receptionist Assistant
Holtsford Gilliland Higgins Hitson&Howard PC
2021 - 2023
- Managed front desk operations, ensuring seamless visitor check-in.
- Coordinated communications between departments, facilitating efficient information flow and collaboration.
- Assisted in maintaining office supplies inventory.
- Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
Education
High School Diploma -
Holtville High School
Deatsville, AL05-2024
Skills
- Reception management
- File organization
- Multi-line phone operation
- Document scanning
- Appointment scheduling
Timeline
Receptionist Administrator
Oral and Maxillofacial Surgery Associates - OMSA
06.2023 - Current
Receptionist Assistant
Holtsford Gilliland Higgins Hitson&Howard PC
2021 - 2023
High School Diploma -
Holtville High School
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