Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Griger

Summary

Skilled Mental Health Technician with a psychology degree and extensive mental health services background. Supported numerous patients in a large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.

Overview

8
8
years of professional experience

Work History

Lead Behavioral Health Technician

Avera McKennan Hospital
09.2021 - Current
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Assessed patient progress and reported changes to supervising physician.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.

Brand Ambassador

American Eagle Outfitters, Inc
05.2018 - 09.2021
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.

Hardlines Team Member

Target
11.2015 - 05.2018
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

Bachelor of Science - Psychology

University of South Dakota
Vermillion, SD
05.2021

Skills

  • Patient and Family Education
  • Patient Assessments
  • HIPAA Requirements
  • Observational Skills
  • Medical Terminology Knowledge
  • Psychiatric Disorders
  • Residential Mental Health

Timeline

Lead Behavioral Health Technician

Avera McKennan Hospital
09.2021 - Current

Brand Ambassador

American Eagle Outfitters, Inc
05.2018 - 09.2021

Hardlines Team Member

Target
11.2015 - 05.2018

Bachelor of Science - Psychology

University of South Dakota
Katie Griger