Katie Hardin
Raeford,NC
Summary
Results-driven retail merchandiser with proven skills in visual merchandising, product placement, and planogram adherence. Demonstrated ability to enhance customer engagement through effective product resets and appealing displays.
Overview
10
10
years of professional experience
Work History
Retail Merchandiser
Driveline Merchandising
Raeford, North Carolina
10.2024 - Current
- Executed product resets across departments to ensure adherence to brand standards.
- Organized product displays in alignment with planograms and seasonal guidelines.
- Conducted product placement strategies to improve visual appeal and boost customer engagement.
- Inspected shelves for accurate signage and optimal positioning of promotional materials.
VAP Operator
Hanesbrands
Laurel Hill, North Carolina
07.2021 - 08.2024
- Maintained clean work area to comply with safety regulations.
- Worked quickly to pack orders efficiently and decrease product damage.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Production Worker
Sunpath
Raeford, North Carolina
06.2019 - 07.2021
- Operated machinery to assemble components efficiently on the production line.
- Operated industrial sewing machines for various garment types.
- Assembled fabric pieces according to design specifications and patterns.
Assistant Manager
Dollar General
Fayetteville, North Carolina
03.2019 - 06.2019
- Assisted in training new employees in store operations and customer service.
- Managed inventory levels and organized stockroom for efficient product retrieval.
- Supervised daily operations including scheduling shifts, assigning duties.
- Established processes for monitoring customer satisfaction levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier Team Lead
Dollar General
Salemburg, North Carolina
05.2016 - 03.2019
- Trained new cashiers on register procedures and company policies.
- Managed cash handling and ensured accurate register balances at the end of shifts.
- Assisted customers with inquiries and resolved issues promptly and professionally.
- Implemented best practices for checkout processes to enhance customer satisfaction.
- Performed daily opening and closing procedures for the register area.
- Answered customer questions and provided store information.
- Monitored cashier performance, providing feedback as needed.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education
GED -
Sandhills Community College
Pinehurst, NC06-2004
Skills
- Visual merchandising
- Product placement
- Planogram adherence
- Inventory management
- Customer engagement
- Customer service
- Cash handling
- Staff training
- Order packing
- Safety compliance
- Computer skills
- Proficient computer skills
- Effective communication
- Attention to detail
References
References available upon request.
Timeline
Retail Merchandiser
Driveline Merchandising
10.2024 - Current
VAP Operator
Hanesbrands
07.2021 - 08.2024
Production Worker
Sunpath
06.2019 - 07.2021
Assistant Manager
Dollar General
03.2019 - 06.2019
Cashier Team Lead
Dollar General
05.2016 - 03.2019
GED -
Sandhills Community College