Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Herbold

Underwood,MN

Summary

I am driven to lead by example, take pride in my work & demonstrate a work ethic of the highest standard. I am a positive, patient & approachable role model. My objective is to pursue & thrive in a management, marketing & sales career by reaching higher levels of accomplishments in all my opportunities.

Overview

20
20
years of professional experience

Work History

Licensed Benefit Advisor {Insurance Agent}

Aflac
08.2020 - 06.2023
  • Collaborated with insurance carriers to negotiate favorable terms and conditions for clients'' benefit packages.
  • Established lasting relationships with clients by consistently delivering exceptional service and maintaining open lines of communication.
  • Increased customer retention through timely follow-ups and continuous support for their benefit needs.

Manager, Bartender & Server

Applebee's Neighborhood Grill & Bar
09.2015 - 06.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Established team priorities, maintained schedules and monitored performance.
  • Served high customer volumes during special events, nights, and weekends.

Sales Representative

Ashley Furniture Homestore
09.2012 - 05.2014
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service
  • Exceeded sales targets through effective planning and goal setting.
  • Stayed up-to-date with industry trends to position company as market leader.

Team Lead, Server

Applebee's Neighborhood Grill & Bar
03.2003 - 08.2012
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Education

Associate of Science - Business Management & Marketing

Saint Cloud Technical College
Saint Cloud, MN
08-2012

Skills

  • Goal oriented
  • Expert communication
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Adaptability and flexibility
  • Conflict resolution
  • Professionalism
  • Market research
  • Cost analysis
  • Promotion planning

Timeline

Licensed Benefit Advisor {Insurance Agent}

Aflac
08.2020 - 06.2023

Manager, Bartender & Server

Applebee's Neighborhood Grill & Bar
09.2015 - 06.2020

Sales Representative

Ashley Furniture Homestore
09.2012 - 05.2014

Team Lead, Server

Applebee's Neighborhood Grill & Bar
03.2003 - 08.2012

Associate of Science - Business Management & Marketing

Saint Cloud Technical College

Similar Profiles

CREATE PROFILE
Katie Herbold