Katie Hilt
Oshkosh,WI
Summary
Responsible and friendly worker with strong customer service experience. Skilled at multitasking, solving problems, and staying calm under pressure. Gained excellent communication and teamwork skills at Fox River Brewing Company. Known for being dependable, patient, and making people feel welcome and supported
Overview
5
5
years of professional experience
Work History
Server
Fox River Brewing Company
05.2024 - Current
- Adapted to high-pressure situations, delivering prompt service during peak hours.
- Handled customer inquiries and complaints professionally, resolving issues promptly.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Private Nanny
Max and Dani Wyman
04.2024 - Current
- Implemented age-appropriate discipline strategies, encouraging positive behavior and emotional growth.
- Monitored health and nutrition, preparing balanced meals in accordance with dietary guidelines.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
Respite Care Provider
Gus Muhlbauer and Lauren Stack
05.2023 - Current
- Provided compassionate care and support to individuals with disabilities, enhancing their daily living experiences.
- Assisted clients with personal hygiene routines, ensuring dignity and comfort during care sessions.
- Developed engaging activities tailored to clients' interests, promoting social interaction and emotional well-being.
- Adapted quickly to changing client needs, demonstrating flexibility in delivering effective respite support services.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Assisted patients with mobility and transfers, ensuring safety and comfort during all movements.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
After-School Mentor
Oshkosh YMCA
11.2023 - 05.2024
- Coordinated after-school activities, ensuring alignment with educational goals and student interests.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Prepared after-school enrichment activities for children to encourage student participation.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Cultivated culture of respect and understanding among students from various backgrounds.
Summer Camp Counselor
Camp Olson YMCA
05.2022 - 07.2023
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Implemented rules and regulations to enforce discipline and compliance.
- Sustained high standards of hygiene and safety, conducting thorough checks and implementing preventive measures.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Cashier
Pick N Save
11.2020 - 11.2022
- Coordinated after-school activities, ensuring alignment with educational goals and student interests.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Prepared after-school enrichment activities for children to encourage student participation.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Cultivated culture of respect and understanding among students from various backgrounds.
Education
Associate of Science - Occupational Therapy Assistant
Fox Valley Technical College
Appleton, WI05.2026
High School Diploma -
Oshkosh North High School
Oshkosh, WI2023
Skills
- Strong work ethic
- Exceptional customer service
- Multitasking and organization
- Positive and professional
- Reliable and responsible
- Warm and friendly
- Adaptable and flexible
- Multitasking Abilities
- Excellent communication
Timeline
Server
Fox River Brewing Company
05.2024 - Current
Private Nanny
Max and Dani Wyman
04.2024 - Current
After-School Mentor
Oshkosh YMCA
11.2023 - 05.2024
Respite Care Provider
Gus Muhlbauer and Lauren Stack
05.2023 - Current
Summer Camp Counselor
Camp Olson YMCA
05.2022 - 07.2023
Cashier
Pick N Save
11.2020 - 11.2022
Associate of Science - Occupational Therapy Assistant
Fox Valley Technical College
High School Diploma -
Oshkosh North High School