Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Hitchcock

Guthrie,OK

Summary

Knowledgeable Co-Manager with solid background in overseeing daily operations and ensuring efficient workflow. Known for strong collaboration, adaptability, and consistently achieving results. Skilled in strategic planning, conflict resolution, and performance optimization. Recognized for reliability and keen ability to meet evolving needs with composure and effectiveness.

Overview

11
11
years of professional experience

Work History

Hearing Care Coordinator

Hearing Care Professionals
11.2021 - Current
  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Facilitated appointments and transportation for patients, streamlining access to essential medical services.
  • Established and maintained effective communication with staff and physicians to promote high quality patient care.

Co-Manager

Lane Bryant
05.2014 - 11.2021
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Education

General Studies

Ivy Tech Community College of Indiana
Lafayette

Elementary Education

Ivy Tech Community College of Indiana
Lafayette

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Verbal and written communication
  • Problem-solving
  • Documentation and reporting

Timeline

Hearing Care Coordinator

Hearing Care Professionals
11.2021 - Current

Co-Manager

Lane Bryant
05.2014 - 11.2021

General Studies

Ivy Tech Community College of Indiana

Elementary Education

Ivy Tech Community College of Indiana

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