Katie Hoeper
Mankato,MN
Summary
Reliable and upbeat grocery store worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Bakery Clerk
Hyvee
04.2021 - Current
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided superior customer service to promote guest satisfaction.
Cashier
Hyvee
01.2020 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Garden Center Clerk
Hyvee
04.2020 - 05.2020
- Worked outdoors in weather conditions to care for plants and serve customers.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
Education
Marketing
University of Minnesota - Duluth
Duluth, MN05.2026
Skills
- Food Preparation and Safety
- Cleaning and Sanitizing
- Performance Improvement
- Telephone Etiquette
- Team Collaboration
Timeline
Bakery Clerk
Hyvee
04.2021 - Current
Garden Center Clerk
Hyvee
04.2020 - 05.2020
Cashier
Hyvee
01.2020 - 04.2021
Marketing
University of Minnesota - Duluth
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