Katie Ickes
Alto,MI
Summary
Hardworking and motivated professional with several years of experience and a record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
1
1
Certification
6
6
years of professional experience
Work History
manager
ice cream caboose
Alto, MI
04.2026 - 09.2026
- Managed inventory levels, ensuring stock availability for customer demand.
- Supervised daily operations of ice cream production and service.
- Trained staff on customer service techniques and operational procedures.
Kitchen Manager
butcher block social
Caledonia, Michigan
10.2025 - 03.2026
- Managed daily kitchen operations, ensuring compliance with health and safety standards.
- Supervised kitchen staff, assigning tasks and monitoring workflow efficiency.
- Prepared and organized ingredients for menu items, maintaining freshness and quality.
hostess
Noco Provisions
Ada, Michigan
03.2021 - 05.2025
- Greeted and welcomed guests upon arrival at Noco Provisions.
- Managed reservation system to ensure efficient seating arrangements.
- Assisted in coordinating dining room flow during peak service times.
- Provided accurate wait time estimates to guests and maintained communication.
- Facilitated timely food delivery and assisted with expediting while managing guest interactions.
Education
High School Diploma -
Lowell High School
Lowell, MI06-2004
Skills
- Food safety compliance
- Health and safety compliance
- Inventory management
- Operational efficiency
- Quality control
- Staff training
- Customer relationship management
- Effective communication
Certification
- servsafe certified
Timeline
manager
ice cream caboose
04.2026 - 09.2026
Kitchen Manager
butcher block social
10.2025 - 03.2026
hostess
Noco Provisions
03.2021 - 05.2025
High School Diploma -
Lowell High School