Katie Jackson
Roswell,GA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Roswell Provisions
12.2023 - Current
- Open the restaurant and restock the bar
- Make sure the restaurant looks clean, set up tables, and restock bathroom
- Know details about everything on the menu
- Provide excellent manners and ensure customers are satisfied
- Coordinate events
- Take orders and answer questions on the phone
- Manage working professionally in a fast-paced environment
Guest Services Coordinator and Assistant
J Gold Salon
02.2023 - 10.2023
- Opening and closing the salon and preparing it for clients
- Schedule checking to assure appointments are in order and confirmed
- Answering phone calls and responding to voicemails
- Checking inventory and ordering products needed
- Preform blowouts and style clients hair to assist stylists
- Wash and dry hair to assist stylists
- Maked sure laundry is kept up and salon was tidy
Server
7 Acre BarnGrill
12.2022 - 02.2023
- Know details about our food, drinks, and background of the restaurant
- Upsell menu items when possible
- Provide guests with food and beverage requests in timely, professional, and friendly manner
- Ensure all tables and silverware are places neatly and clean at all times
- Work as a team player with a good attitude
- Build relationships with customers
- Contribute to new ideas to help improve the restaurant
- Always present myself in proper attire
Prelitigation Paralegal
Brooks Injury Law
09.2022 - 12.2022
- Set up claims for clients
- Monitored clients treatment
- Set up liens for clients
- Sent letters of representation and dec sheets to insurance companies
- Obtained records and bills along the way with providers
- Redacted documents for Demand letters
- Drafted demand letters to insurance companies
- Shipped demand packages when approved by the attorney
- Kept track of deadlines
- Made sure client was always informed of where we were at in the case and felt taken care of
Server
Mondo Italian Kitchen
09.2021 - 05.2022
- Provided customer service which resulted in returning customers and great relationships
- Learned how to serve and describe different wines and be able to describe the history of the glass or bottle
- Always represented professionalism and respectfulness to whomever I interacted with
Stylist
Fifth & Mae
01.2021 - 05.2022
- Started as an assistant part-time while taking clients as models for the first month
- Kept track of product inventory
- Scheduled clients' appointments
- Completed all basic cutting and styling classes along with virtual classes
- Kept track of client retention, product sales, and weekly growth
- Learned how to use social media to promote myself and the company
- Built lifelong relationships with clients
- Promoted to level two stylist
Assistant
Davao Hair Studios
09.2018 - 11.2020
- Booked appointments for clients
- Calculated our daily and weekly services before and after each shift
- Calculated our product sales and retention rates at the end of each week
- Discovered ways to meet goals by offering add-on services for clients
- Built long-lasting relationships with clients and coworkers
- Worked very flexible hours, around 40 a week
Hostess and Server
Clocked
12.2017 - 03.2018
- Provided excellent customer service skills while establishing and maintaining effective working relationships with other employees and supervisors
- Worked a flexible schedule to accommodate the hours of the restaurant including evenings, weekends, and holidays
Sous Chef
La Dolce Vita
08.2016 - 01.2017
- Provided customer service which resulted in returning customers
- Responsible for counting inventory before and after the night
- Learned how to be sharp and quick while under pressure with just a short amount of time
Education
Master Cosmetology -
Paul Mitchell the School Atlanta
12.2020
Bachelor of Science - undefined
The University of North Georgia
01.2018
Skills
- Team member support
- Customer feedback management
- Customer service
- Effective customer upselling
- Task prioritization
Timeline
Server/Bartender
Roswell Provisions
12.2023 - Current
Guest Services Coordinator and Assistant
J Gold Salon
02.2023 - 10.2023
Server
7 Acre BarnGrill
12.2022 - 02.2023
Prelitigation Paralegal
Brooks Injury Law
09.2022 - 12.2022
Server
Mondo Italian Kitchen
09.2021 - 05.2022
Stylist
Fifth & Mae
01.2021 - 05.2022
Assistant
Davao Hair Studios
09.2018 - 11.2020
Hostess and Server
Clocked
12.2017 - 03.2018
Sous Chef
La Dolce Vita
08.2016 - 01.2017
Bachelor of Science - undefined
The University of North Georgia
Master Cosmetology -
Paul Mitchell the School Atlanta
Similar Profiles
Maggie McLeanMaggie McLean
General Manager at Roswell Provisions Le Bistro LLCGeneral Manager at Roswell Provisions Le Bistro LLC
Anna KleinkaufAnna Kleinkauf
General Manager at City of Roswell - Roswell Area ParkGeneral Manager at City of Roswell - Roswell Area Park
Stacey PieczynskiStacey Pieczynski
Clinical Center Associate at Roswell Park Comprehensive Cancer CenterClinical Center Associate at Roswell Park Comprehensive Cancer Center
Frederick WooleyFrederick Wooley
HVAC Technician at City of Decatur SchoolsHVAC Technician at City of Decatur Schools
William RupardWilliam Rupard
Club Engineer at Dunwoody Country ClubClub Engineer at Dunwoody Country Club