Katie James
Bremerton,WA
Summary
Organized Busser and Hostess with hands-on experience in food service and distinct commitment to first-rate customer service. Skilled in clearing tables and supporting wait staff. Accomplishes tasks with minimal supervision. Maintains excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess and Table Busser
Bainbridge Thai Cuisine
Bainbridge, WA
01.2023 - Current
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered telephone to provide dining information and take reservations.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Greeted guests and sat customers at tables or in waiting areas.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Managed reservations, waitlists, and special requests for large parties.
- Communicated effectively with kitchen staff regarding orders placed by customers.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Took initiative to help others whenever necessary.
- Maintained cleanliness of restaurant dining area throughout shift.
- Organized storage areas for clean dishes and stocked linens.
Table Busser
Docs Marina Grill
Bainbridge, WA
09.2022 - 11.2022
- Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests.
- Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment.
- Collected trash from receptacles and returned trays to kitchen for cleaning and reuse.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Wiped down and cleaned chairs, booths and highchairs.
Education
Bainbridge High School
Bainbridge Island, WA06.2026
Skills
- Reservations Coordination
- Table setting arrangements
- Reservation coordination
- Customer Service
- Table Bussing
- Menu knowledge
- Check payment processing
- Greeting guests
- Cash Handling
- Payment Processing
Timeline
Restaurant Hostess and Table Busser
Bainbridge Thai Cuisine
01.2023 - Current
Table Busser
Docs Marina Grill
09.2022 - 11.2022
Bainbridge High School