Katie Johnson
Bradenton
Summary
Results-driven individual with a solid background in customer service and administrative support. Skilled in managing schedules, cash handling, and maintaining office efficiency, ready to contribute to streamlined operations and excellent guest experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Joey D's Chicago Style Eatery Sarasota
Bradenton
10.2025 - 02.2026
- Delivered meals and beverages promptly, contributing to positive guest experiences.
- Adhered to food safety regulations and sanitation standards daily.
- Provided excellent customer service in a fast-paced dining environment.
- Handled cash transactions and processed payments accurately to ensure smooth operations.
- Responded to guest inquiries and complaints professionally, resolving issues to maintain satisfaction.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Mechanical Assembler
Sun Hydraulics
Sarasota
06.2025 - 10.2025
- Assembled hydraulic components using hand tools and power tools.
- Read and interpreted blueprints to ensure accurate assembly.
- Conducted quality inspections on finished products for compliance.
- Follow safety regulations when operating equipment and handling materials.
- Test assembled machinery for proper operation prior to shipment or installation.
- Keep accurate records of parts used during each assembly task.
- Utilized heavy machinery and various tools to measure and assemble units according to specifications.
- Communicate effectively with supervisors regarding any issues that arise during the assembly process.
Server/Bartender
Heritage Harbour Golf Club
Bradenton
01.2025 - 05.2025
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Prepared drinks according to standard recipes.
- Engaged with customers to provide exceptional service and build rapport.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Administrative Assistant to the Director
West Florida Surgery Center
Bradenton
09.2022 - 12.2024
- Managed scheduling for director's appointments and meetings.
- Organized patient records and maintained confidentiality standards.
- Coordinated communication between departments and external vendors.
- Proofreading documents prior to submission to ensure accuracy of content and formatting.
- Processing invoices and ensuring payments are made in a timely manner.
- Assisting with onboarding new employees assigned to the director's team.
- Conducted research on various topics for the director.
- Managed daily invoices, reports and proposals.
- Composed, edited and typed complex memos and reports with job-related software.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Responded to customer issues to provide immediate resolution and improve retention.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
Assembly Line Production Worker
Sun Hydraulics
Sarasota
10.2019 - 09.2022
- Operated assembly line machinery to maximize production efficiency.
- Assembled hydraulic components by following detailed instructions to ensure accuracy and functionality.
- Reported equipment malfunctions to maintenance for prompt resolution.
- Performed quality checks on products to ensure they met company standards.
- Arranged finished products on pallets for efficient shipment logistics.
- Repaired machines by replacing worn or damaged parts with hand tools.
- Followed detailed instructions on blueprints and schematics during assembly processes.
- Maintained accurate records of production output and scrap rates, contributing to data-driven decision making.
Education
High School Diploma -
Manatee High School
Bradenton, FL06-2010
Skills
- Table service
- Customer engagement
- Food safety
- POS operation
- Cash handling
- Quality control
- Meal delivery
Certification
- CPR
- BLS
- HIPPA Compliant
- OSHA
Timeline
Server
Joey D's Chicago Style Eatery Sarasota
10.2025 - 02.2026
Mechanical Assembler
Sun Hydraulics
06.2025 - 10.2025
Server/Bartender
Heritage Harbour Golf Club
01.2025 - 05.2025
Administrative Assistant to the Director
West Florida Surgery Center
09.2022 - 12.2024
Assembly Line Production Worker
Sun Hydraulics
10.2019 - 09.2022
High School Diploma -
Manatee High School