Summary
Overview
Work History
Education
Skills
Community Service
Education and Training
Timeline
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Katie Jones

Philadelphia

Summary

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining a positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

5
5
years of professional experience

Work History

NICU Office Assistant

Dawn Patanella
05.2024 - 12.2025
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

Sales Associate

Force Five
05.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Waitress

Rivermarket Bar And Kitchen
05.2022 - 08.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Hostess

Rivermarket Bar And Kitchen
11.2020 - 08.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Answered customer questions about hours, seating, and menu information.

Barback

Rivermarket Bar And Kitchen
06.2021 - 07.2021
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Education

Bachelor of Arts - Psychology

University of Rochester
Rochester, NY
05.2025

High School Diploma -

Sleepy Hollow High School
Sleepy Hollow, NY
06.2021

Skills

  • Customer service
  • Time management
  • Positive attitude
  • High-Volume Dining
  • Menu Memorization
  • Service-Oriented

Community Service

  • Peabody Preserve Outdoor Classroom (creating trails)
  • Tarrytown Food Pantry (stocking and organizing shelves)
  • Ronald McDonald House Charities (making dinners)
  • Teatown Nature Girls (volunteering as a CIT)

Education and Training

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Timeline

NICU Office Assistant

Dawn Patanella
05.2024 - 12.2025

Sales Associate

Force Five
05.2023 - 08.2023

Waitress

Rivermarket Bar And Kitchen
05.2022 - 08.2022

Barback

Rivermarket Bar And Kitchen
06.2021 - 07.2021

Hostess

Rivermarket Bar And Kitchen
11.2020 - 08.2021

High School Diploma -

Sleepy Hollow High School

Bachelor of Arts - Psychology

University of Rochester

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