Katie Klava
Warsaw
Summary
Experienced with overseeing deli operations and ensuring great customer service. Understanding of food safety regulations and quality control as well as employee safety protocols. Ability to multitask and work in a fast-paced environment.
Passionate about working with people needing varying levels of care and and supporting them to ensure that emotional, physical and mental needs are met. Caring, empathetic and enjoys building personal relationships with people.
Overview
12
12
years of professional experience
Work History
Deli Manager
Northdale Oil
06.2016 - 06.2025
- Oversaw daily deli operations, ensuring compliance with food safety regulations and quality standards.
- Managed inventory levels, reducing waste through effective stock rotation and ordering practices.
- Trained and mentored staff on customer service excellence and food preparation techniques.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Monitored food inventory and supplies to prevent waste.
Life Skills Trainer
Life Skills and Transition Center
05.2013 - 12.2015
- Supported people with varying developmental disabilities
- Facilitated daily living activities, enhancing quality of life for individuals with disabilities.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Advocated for clients' needs and rights in various settings, enhancing their quality of life.
- Followed behavior management plans to address challenging behaviors, promoting safe environment for all.
Education
Grafton High School
Grafton, NDSkills
- ServSafe training
- Customer service
- Kitchen equipment operation and maintenance
- Cooking
- Inventory
- Supply ordering
- Safety training
- Product rotation
- Staff training
- First aid and safety
- Life skills training
- Charting and documentation
- Prior CNA certification
Timeline
Deli Manager
Northdale Oil
06.2016 - 06.2025
Life Skills Trainer
Life Skills and Transition Center
05.2013 - 12.2015
Grafton High School
Similar Profiles
Peyton WagnerPeyton Wagner
Cahsier at Northdale OilCahsier at Northdale Oil
Aaron DefoeAaron Defoe
Fleet Maintenance Technician at Northdale OilFleet Maintenance Technician at Northdale Oil
Raymond ParsonsRaymond Parsons
Special Education Paraprofessional at ISD 11 Northdale MiddleschoolSpecial Education Paraprofessional at ISD 11 Northdale Middleschool
Vinod VidyadharanVinod Vidyadharan
Business Change Manager | Expert at BNP Paribas S.A.Business Change Manager | Expert at BNP Paribas S.A.
Uladzislau TsetserauUladzislau Tsetserau
Telecommunications Engineer at NotelTelecommunications Engineer at Notel