Summary
Work History
Education
Skills
References
Awards
Activities
Timeline
Generic

Katie Knifer

Thomasville,GA

Summary

Dynamic server and sales associate with a track record in delivering exceptional customer service and driving sales. Skilled in upselling and maintaining strong organizational abilities, committed to enhancing customer satisfaction and achieving sales targets.

Work History

Server

The Velvet Elvis Grill and Tap
Milledgeville, GA
  • Provided attentive table service, anticipating customer needs and resolving concerns promptly for customer service
  • Delivered knowledgeable recommendations on food menu, bar menu, and specials
  • Accurently ordered customer orders, processed payments, and handled customer refunds and discounts in compliance with the company's policy
  • Consistently upsold desserts, appetizers, and beverage specials which increased average check totals
  • Supported and helped bar tenders and kitchen staff with numerous drink and food orders

Sales Associate

Mode Boutique
Thomasville, GA
  • Assisted customers find the products that fit their needs and provided after-sales support when necessary
  • Answered product related questions and provided recommendations and beneficial answers
  • Meet or exceed sale targets and performance standards

Sales Associate

The Pink Valise
Thomasville, GA
  • Provided customer service and resolved customer concerns.
  • Used communication skills to engage with and help customers
  • Organized clothing displays to maximize space and call attention to the merchandise.

Office Assistant Intern

TNB Financial Services
Thomasville, GA
  • Assisted with scanning projects.
  • Provided help with employees' organization needs.
  • Electronically created files in a document management software.
  • Provided general office duties as needed.

Education

Georgia College & State University
05-2027

Skills

  • Microsoft Office Suite
  • Sales strategies
  • Strong work ethic
  • Zoom
  • HTML
  • Google Docs
  • Editing
  • Learning Management Systems
  • Tray carrying & food running techniques
  • Menu memorization
  • Opening/closing procedures
  • Leadership
  • Multi-tasking
  • Detail-oriented
  • Organization
  • Creativity
  • Time Management
  • Problem Solving
  • Adaptability
  • Active Listening
  • Public speaking

References

  • Rachel Travares, The Velvet Elvis Grill and Tap, (478) 233-2265, Velvetelvisgrillandtap@gmail.com
  • Stacey Kelly, Mode Boutique, (404) 435-5517, Info@modeandmercantileboutique.com
  • Joel Barrett, TNB Financial Services, (229) 227-0600, Jbarrett@tnbfinancial.com
  • Charity Knifer, TNB Financial Services, (229) 221-1479, Cknifer@tnb.financial.com
  • Tracie Fiveash, The Pink Valise, (229) 403-4481, Tracie.fiveash@gmail.com

Awards

  • National Honor Society Inductee
  • Dean's List

Activities

  • Hands on Thomas County Volunteer
  • Phi Mu Sorority

Timeline

Server

The Velvet Elvis Grill and Tap

Sales Associate

Mode Boutique

Sales Associate

The Pink Valise

Office Assistant Intern

TNB Financial Services

Georgia College & State University

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Katie Knifer