Katie Kucemba
Rochester,MI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Barista
Bakehouse 46
05.2023 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Sales Associate
Dry Goods
05.2022 - 10.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Assistant Salad Maker/Cashier
Green Lantern Pizza
08.2020 - 05.2021
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Maintained composure and work quality while under stress.
- Removed trash and cleaned kitchen garbage containers.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Education
Bachelor of Arts - Musical Theatre
Marymount Manhattan College
New York, NY05.2027
High School Diploma -
Stoney Creek High School
Rochester Hills, MI06.2023
Skills
- Guest Satisfaction
- Team Player
- Product Display
- Conflict Mediation
- Stocking Supplies and Retail Products
- Front Counter Maintenance
- Adaptive and Creative
- Excellent Memory
- Adaptable and Flexible
Timeline
Barista
Bakehouse 46
05.2023 - 08.2023
Sales Associate
Dry Goods
05.2022 - 10.2022
Assistant Salad Maker/Cashier
Green Lantern Pizza
08.2020 - 05.2021
Bachelor of Arts - Musical Theatre
Marymount Manhattan College
High School Diploma -
Stoney Creek High School
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