Katie Lewis
Canaan,NH
Summary
Dynamic bartender with a proven track record at Whaleback Mountain, skilled in crafting innovative cocktails and enhancing customer satisfaction. Known for strong multitasking and effective communication, I implemented efficient workflows that reduced wait times and fostered a welcoming environment, ensuring compliance with health standards and boosting sales through engaging service.
Overview
11
11
years of professional experience
Work History
Bartender
Whaleback Mountain
Enfield, NH
01.2026 - Current
- Utilized point-of-sale systems for accurate order processing and payment handling.
- Developed seasonal drink menus, attracting diverse clientele and boosting sales.
- Implemented efficient workflow processes, reducing wait times during busy shifts.
- Resolved customer inquiries and complaints effectively, maintaining positive dining experiences.
Lead Bartender
VFW
WRJ VT
02.2024 - 10.2025
- Supervised bar operations, ensuring compliance with safety and health regulations.
- Managed inventory levels, ordering supplies to maintain optimal stock without overages.
- Implemented efficient workflows for busy service periods, improving overall operational speed.
- Cultivated positive relationships with regular patrons, fostering a welcoming environment.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
- Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Margaritasmexicanrestaurant
Lebanon, NH
06.2015 - 09.2020
- Crafted innovative cocktails and beverages, enhancing customer satisfaction and loyalty.
- Managed inventory levels, ensuring timely replenishment of supplies to meet demand.
- Trained new staff on bar procedures, promoting adherence to health and safety standards.
- Collaborated with kitchen staff to ensure seamless service during peak hours.
Education
High School Diploma -
Lebanon Highschool
Lebanon, NESkills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Clear and effective communication
Patience and tolerance
Outgoing personality
Engaging personality
Cleanliness and hygiene
Customer service expertise
Responsible alcohol service
Complex Problem-solving
Payment processing
Handling difficult customers
Cash register operation
Menu memorization
Memory retention
Hospitality service expertise
Service-oriented mindset
Professional appearance
Alcohol awareness
Suggestive selling
Food service
Drink preparation techniques
Sales expertise
Timeline
Bartender
Whaleback Mountain
01.2026 - Current
Lead Bartender
VFW
02.2024 - 10.2025
Margaritasmexicanrestaurant
06.2015 - 09.2020
High School Diploma -
Lebanon Highschool