Katie Loomis
Puyallup,WA
Summary
Single mother looking for an easy going day time job that I love walking into every day and can spend evenings with my daughter after school. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Hard working, fast learning, and quick on my feet.
Overview
10
10
years of professional experience
Work History
Server, Busser, Expeditor, Bar Back, Janitor
Black Angus Steak House
Puyallup, WA
11.2012 - Current
- Oversaw kitchen operations and altered workflows to improve preparation tempo of menu offerings.
- Trained new staff in bussing and cleaning procedures.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Restocked ice, condiments and snacks.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
- Top sales at Puyallup and Federal Way Black Angus on average 9 months per year.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Delivered food to customers at bar and tables.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Assistant Cafe Manager
Red Elm Cafe
Tacoma, WA
06.2020 - 09.2020
- Trained 10 cafe employees to consistently exceed customers' expectations and provide superior service.
- Handled business administration functions such as cash register counting and supply ordering.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Managed display products effectively to achieve consistent sales with minimal waste.
- Secured daily cash by verifying totals and making nightly deposits estimated $1,000 in sales per day.
- Supported customers with unique dietary challenges with customizable menu offerings.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
Education
High School Diploma -
Stadium
Tacoma, WA06.2012
Skills
- Cash Register Operations
- Beverage Making and Delivery
- Table Bussing
- Guest Satisfaction
- Timely Food Delivery
- Safety and Sanitation Standards
- Wait Staff Support
- POS Terminal Operations
Timeline
Assistant Cafe Manager
Red Elm Cafe
06.2020 - 09.2020
Server, Busser, Expeditor, Bar Back, Janitor
Black Angus Steak House
11.2012 - Current
High School Diploma -
Stadium
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