Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katie Lovellette

Elkins,WV

Summary

Performance driven associate with a passion for education and business. Five plus years of experience impacting positive organizational outcomes through communication, problem solving, and time management. Confident in ability to collaborate with cross functional teams to solve complex, high stake problems. Committed to continuous improvement and contributing to team success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Homemaker

Self-employed
07.2023 - Current
  • Maintained clean personal areas and prepared healthy meals to support the child's nutritional needs.
  • Built strong relationships to deliver emotional support and companionship.
  • Supported child with mental support and physical activities to improve the quality of life and meet needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed household operations, scheduling, budgeting, and daily routines.
  • Developed strong organizational and multitasking skills while handling multiple priorities.
  • Took initiative in learning child development, nutrition, and early education best practices.

Delivery Specialist

Jenkins Subaru
10.2022 - 07.2023
  • Attended training programs to deepen professional skillset and assisted in training fellow associates on existing and new training programs.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Demonstrated automobiles by explaining characteristics and capabilities.
  • Developed strong rapport with customers and created a positive impression of the business.
  • Delivered energetic responses to customers in store and by telephone, going above and beyond to serve needs.
  • Learn and memorized features of over half a dozen Subaru vehicles.

Key Sales Associate

Signet Jewelers
06.2022 - 10.2022
  • Ensure accurate inventory counts for over 500 items by counting stock and timely identifying and reconciling any discrepancies.
  • Proactively assist on average 50 customers per shift by answering questions, providing merchandise expertise, processing orders, and handling payments.
  • Improved customers' shopping experience by utilizing product knowledge to provide personalized recommendations that lead to an increase sales revenue
  • Created value proposition through maintaining a large network of loyal clients through clienteling
  • Utilized unique selling tactics to demonstrate the benefits of purchasing the store credit card to meet target sales goals to improve customer loyalty.

Receptionist

Days Inn and Suites
05.2022 - 07.2022
  • Greet and welcome clients and visitors and create a positive first impression of the company
  • Gather new guest information during the initial phone call or meeting and maintain confidentiality
  • Maintain both physical and digital filing systems and create a more efficient filing process
  • Maintain office organization by cleaning and organizing the office daily.
  • Corresponded with clients through email, telephone, or postal mail.

Server/Trainer

IHOP
07.2019 - 03.2022
  • Served breakfast, lunch, and dinner to 100-150 customers per shift at a national chain restaurant
  • Memorized over 30 menu items and rotating specials to give customized recommendations to guests
  • Swiftly and successfully resolved conflicts resulting in customer satisfaction 100% of the time.
  • Warmly greeted new and returning customers and developed relationships, resulting in customer loyalty
  • Maintained and enforced strict and up to date cleanliness and social distancing policies regarding the COVID-19 outbreak to ensure both employee safety and customer satisfaction
  • Formally trained new hires on menu items, computer systems, company standards, and customer service expectations.

Education

High School Diploma -

Robert C. Byrd High School
Clarksburg, WV

Skills

  • Effective communication
  • Time management
  • Customer service
  • Organization
  • Leadership
  • Active listening
  • Problem solving
  • Critical thinking
  • Microsoft office
  • Multitasking
  • Attention to detail

Certification

CPR Certified

Timeline

Homemaker

Self-employed
07.2023 - Current

Delivery Specialist

Jenkins Subaru
10.2022 - 07.2023

Key Sales Associate

Signet Jewelers
06.2022 - 10.2022

Receptionist

Days Inn and Suites
05.2022 - 07.2022

Server/Trainer

IHOP
07.2019 - 03.2022

High School Diploma -

Robert C. Byrd High School

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