Katie Lubkowski

Daily processing of invoices to vendors in timely matter ensuring data is accurate, appropriate approvals are received, working with purchasing regarding issues holding up payments such as pricing disputes. Contact vendors to obtain missing invoices, missing packing slips, work with vendors via email and directly over the phone with statements to maintain good standings with accounts. Process Employee Reimbursements in Expense Management, work directly with associates in need of assistance regarding entering or correcting requests, process Vendor Payments in Expense Management. Complete monthly statements, help anyone on team with questions or issues they may have with their vendors, assist in any way with our team to help entire team function in unity and as successfully as we can.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.