Katie Lundberg
Logan
Summary
I am adaptable and professional with a quick-learning ability and a talent for adjusting to new environments with a positive attitude. Skilled in acquiring new knowledge and applying it effectively. I am driven by a passion for continuous learning and successfully navigating new change.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Resource Specialist
Green Canyon High School
Logan
08.2024 - 05.2025
- Supported students with individual learning needs during lessons.
- Monitored student behavior and provided guidance as needed.
- Implemented individualized education plans for students with special needs.
- Updated logs and paperwork every shift to keep data current for reporting purposes.
- Provided extra support and instruction to students struggling with and subjects.
- Intervened with positive behavioral interventions when needed in order to promote a safe learning environment.
Customer Care Executive
Restore Hyper Wellness
Midvale
10.2021 - 06.2022
- Educated customers on product features and benefits effectively.
- Maintained product knowledge to address customer questions confidently.
- Provided customer service by responding to phone, email, and in-person inquiries in a timely manner.
- Developed and maintained relationships with customers to ensure their satisfaction.
- Consulted with customers regarding needs and addressed concerns.
- Maintained accurate patient records in the electronic health record system.
- Collaborated with healthcare teams to ensure seamless patient care experience.
- Maintained accurate records of all customer interactions in the company database.
Dental Assistant
VIP Dream Smiles
Syracuse
11.2015 - 02.2017
- Assisted dentists during procedures by preparing instruments and materials.
- Sterilized dental tools and maintained a clean working environment.
- Scheduled patient appointments and managed the front desk operations.
- Educated patients on oral hygiene and post-treatment care instructions.
- Took dental x-rays and ensured accurate image quality for diagnosis.
- Recorded patient information and updated dental records in system.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Education
High School Diploma -
Pleasant Grove High School
Pleasant Grove, UT05-1998
Skills
- Effective communication
- Attention to detail
- Active listening
- Calm and level-headed under duress
- Adaptable
- Dependable
- Trustworthy
- Communication skills
- Problem solving
- Friendly
Affiliations
- Running/Gym/Yoga
- Gardening
- Farming
- Travel
- Decorating
- Family oriented
Certification
- Real Estate License
Timeline
Resource Specialist
Green Canyon High School
08.2024 - 05.2025
Customer Care Executive
Restore Hyper Wellness
10.2021 - 06.2022
Dental Assistant
VIP Dream Smiles
11.2015 - 02.2017
High School Diploma -
Pleasant Grove High School
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