Katie Morgan
Ketchum,ID
Summary
Motivated professional with a strong work ethic and exceptional interpersonal skills, adept at managing time effectively in diverse environments. Committed to driving organizational growth through continuous skill enhancement and development. Proven ability to adapt and thrive in dynamic settings while maintaining high performance standards.
Overview
22
22
years of professional experience
Work History
Patient Access Services 3
St. Luke's Health System
Ketchum, ID
07.2024 - Current
- Facilitates emergency department registration during peak times, expediting patient processing.
- Trains new staff on registration processes and software systems, enhancing team readiness.
- Obtains necessary signatures for privacy laws and consent for treatment.
- Ensures confidentiality of patient records in compliance with HIPAA regulations.
- Demonstrates strong problem-solving skills, resolving issues efficiently and effectively.
- Maintains current knowledge of changes in healthcare regulations by attending continuing education classes.
- Facilitates insurance verification through electronic systems and direct communication.
- Developed positive relationships with physicians, nurses, administrators, and other staff members.
Civil Clerk
Minidoka County Courthouse
Rupert , ID
11.2012 - 12.2013
- Processed legal filings, petitions, motions, and complaints to ensure timely handling of legal documentation.
- Addressed public inquiries on court procedures and filings, ensuring clear communication and understanding.
- Received and submitted payments for fees and fines, maintaining accurate records and efficient processing of transactions.
- Maintained confidentiality of sensitive information per legal requirements.
Assistant Manager
Burger King
Burley , ID
07.2007 - 11.2012
- Supervised daily operations including scheduling shifts and assigning duties
- Managed customer service inquiries and complaints, ensuring timely resolution and customer satisfaction
- Collaborated with management on developing strategic plans for achieving business goals
- Ensured compliance with safety regulations and company policies
Assistant Manager
Burger King
Ponderay, Idaho
05.2004 - 06.2008
- Managed customer service inquiries and resolved complaints, enhancing customer satisfaction
- Collaborated with management to develop strategic plans that aligned with business goals
- Supervised daily operations, scheduled shifts, and assigned duties to optimize workflow
- Ensured compliance with safety regulations and company policies
Education
High School Diploma -
Penn Foster High School
Scranton, PA10-2008
Some College (No Degree) - Medical Coding And Billing
Penn Foster College
Chandler, AZSkills
- Electronic health records
- Healthcare regulations
- Workflow optimization
- Data Entry
- Microsoft Word
- Customer relations
- Dependable
Timeline
Patient Access Services 3
St. Luke's Health System
07.2024 - Current
Civil Clerk
Minidoka County Courthouse
11.2012 - 12.2013
Assistant Manager
Burger King
07.2007 - 11.2012
Assistant Manager
Burger King
05.2004 - 06.2008
High School Diploma -
Penn Foster High School
Some College (No Degree) - Medical Coding And Billing
Penn Foster College