Katie Pennix

Worked patient accounts for Stanford Medical in CA. Verify insurances and request authorization for up coming visits. Review referrals and clinical to communicate with clinics and payers. Follow up on pending authorizations and update patient's account daily. Reach out to patients when information is needed. Had productivity to reach daily 96% or higher. Worked remotely. Weekly meetings three times a week.

Worked on the 5th floor, all Covid floor. Maintained records of all patients that were admitted and discharged in the unit. Maintained all supplies for each patient's room. Inventoried and ordered supplies. Updated patient's information with data entry. Safety sitter for patient's on watch. Completed 12 hour shifts

Completed pre-surgery authorizations and financial counseling. Working with a current surgery or procedure schedule. I would contact insurance companies and retrieve authorizations for the procedure. Followed up with contacting the patient to inform them of their liability. I would work with patients to figure out the best options for payments. Worked with different reports, schedules, and internal reports.

Registration in the ER and the Wound Care Unit. Collecting patient's information, verifying insurance and clearing patient's liability. Large amounts of data entry and file completions. Working with multiple computer systems, CPT codes, and ICD codes.