Summary
Overview
Work History
Education
Skills
Timeline
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Katie Perez

Gresham

Summary

Compassionate Medical Assistant with a proven track record at Roberts Street Clinic, enhancing patient satisfaction through empathetic care and efficient service. Skilled in HIPAA compliance, I excel in addressing patient needs while ensuring safety and accuracy in medical procedures. Phlebotomy with a 95% accuracy on the first try with over 20 blood draws a day. Dedicated to fostering a supportive healthcare environment.

Overview

19
19
years of professional experience

Work History

Medical Assistant

Roberts Street Clinic
09.2010 - Current
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Supported patient intake processes by collecting personal information and documenting medical histories accurately.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.

Universal Banker

US Bank National Association
08.2006 - 06.2009
  • Facilitated customer transactions, ensuring efficient service delivery and adherence to banking regulations.
  • Assisted clients with account openings, product inquiries, and financial solutions tailored to individual needs.
  • Collaborated with team members to streamline operational processes, enhancing overall branch efficiency.
  • Provided exceptional customer service, resolving issues promptly and maintaining high satisfaction levels.
  • Trained new staff on banking procedures and customer engagement strategies, fostering a knowledgeable team environment.

Education

Medical Assistant With Limited X-Ray

Concorde Career College
Portland, OR

Skills

  • HIPAA compliance
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Phlebotomy
  • Equipment sterilization
  • Injections
  • Inventory management
  • Preforming EKGs
  • ICD and CPT Codes
  • Urinalysis
  • CPR Certified

Timeline

Medical Assistant

Roberts Street Clinic
09.2010 - Current

Universal Banker

US Bank National Association
08.2006 - 06.2009

Medical Assistant With Limited X-Ray

Concorde Career College