Katie Pickard
Rockhold,KY
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
8
8
years of professional experience
Work History
Receptionist
Taylor Family Healthcare
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
Receptionist
Grace Health
08.2021 - 05.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Corrections Officer
Laurel County Correctional Center
05.2015 - 05.2021
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Routinely counted inmates and in response to potential security breaches.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Authored incident reports for management on violations and discrepancies.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work sites.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
Education
High School Diploma -
Whitley County High School
Williamsburg05.2012
Skills
- Technical Support
- Clerical Support
- Data Entry
- Scheduling
- Administrative Support
- Bookkeeping
Timeline
Receptionist
Taylor Family Healthcare
05.2023 - Current
Receptionist
Grace Health
08.2021 - 05.2023
Corrections Officer
Laurel County Correctional Center
05.2015 - 05.2021
High School Diploma -
Whitley County High School
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