Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Ragusin

Matthews,NC

Summary

Results-driven paraprofessional focused on behavior observation and classroom management. Committed to applying positive reinforcement techniques to support student engagement and development, ensuring a nurturing and effective educational experience.

Overview

22
22
years of professional experience

Work History

Caregiver, Special Needs

Life for Lila
Charlotte, North Carolina
06.2023 - 09.2025
  • Assisted clients with daily living activities and personal care routines.
  • Developed and implemented individualized care plans based on client needs.
  • Facilitated engaging recreational activities to promote social interaction.

Paraprofessional

National Heritage Academy
Matthews, NC
08.2022 - 06.2024
  • Supported teachers in classroom management and enhanced student engagement through targeted activities.
  • Monitored student behavior and guided during transitions to ensure smooth classroom flow.
  • Implemented instructional strategies to enhance student understanding and retention.
  • Utilized positive reinforcement techniques to effectively redirect negative behaviors.

Dance Instructor/Front Office Assistant

Steps N Motion Dance Studio
Charlotte, North Carolina
06.2003 - 06.2022
  • Instructed students in foundational techniques across ballet, jazz, hip-hop, tap, and contemporary dance styles, fostering a diverse skill set.
  • Demonstrated dance routines to clarify movements, improving students' comprehension and execution.
  • Developed lesson plans tailored to different skill levels and age groups.
  • Answered incoming calls, responded to voicemails and transferred calls as needed.
  • Processed payments from customers using cash, credit cards or checks.
  • Maintained a clean front office environment including lobby area.
  • Welcomed large volume of guests and improved overall customer service.
  • Performed data entry of patient information into computer systems.
  • Directed clients and guests to correct departments, rooms, and staff members.
  • Organized filing system for customer records and documents.
  • Supported office supply inventory management and reordering processes.

Education

Associate of Arts - Interior Design

Central Piedmont Community College
Charlotte, NC
05-2007

Skills

  • Office management
  • Customer service
  • Inventory management
  • Daily living assistance
  • Individualized care plans
  • Student engagement

Timeline

Caregiver, Special Needs

Life for Lila
06.2023 - 09.2025

Paraprofessional

National Heritage Academy
08.2022 - 06.2024

Dance Instructor/Front Office Assistant

Steps N Motion Dance Studio
06.2003 - 06.2022

Associate of Arts - Interior Design

Central Piedmont Community College
Katie Ragusin