Katie Rentz
Frederica,DE
Summary
Energetic patient access specialist with an excellent understanding of the changing environment of healthcare. Dedicated to keeping the patients' best interest in mind. Prompt and courteous to meet or exceed all performance standards.
Overview
2
2
years of professional experience
Work History
Patient Access Specialist
Bayhealth Medical Group
Dover, DE
08.2022 - Current
- Performing check-in procedures for patients' appointments, verifying active insurance policies and collecting co-payments.
- Called patients to confirm upcoming appointments and provided necessary information regarding additional testing.
- Printing off previous imaging results for patients, as well as printing reports.
- Experienced in customer service with a focus on public interaction within an office environment.
Education
High School Diploma -
Lake Forest High School
Felton, DE05-2014
Skills
- Patient Scheduling
- HIPAA Compliance
- Front Desk Operations
- Medical Terminology
- Insurance Verification
- Patient Registration
- Co-payment collection
- Authorization verification
Affiliations
- My favorite activities include spending time with my family.
- Cooking
- Taking my children to the park
Timeline
Patient Access Specialist
Bayhealth Medical Group
08.2022 - Current
High School Diploma -
Lake Forest High School
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