Katie Rial
Mansfield,TX
Summary
Proactive and customer-oriented, excelled as a Drive-Thru Cashier at Colter's BBQ, enhancing guest satisfaction through excellent communication and efficient payment handling. Demonstrated strong teamwork by cross-training in various restaurant areas, significantly contributing to operational efficiency. Upheld high standards in cleaning and sanitation, ensuring a safe dining environment.
Friendly and reliable with knack for providing excellent customer service and maintaining composure in fast-paced environments. Knows importance of accurate cash handling and quick order processing, ensuring smooth and efficient transactions. Committed to delivering positive customer experience and contributing to team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Drive-Thru Cashier
Colter's BBQ
Arlington, TX
10.2022 - Current
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Followed food safety and sanitation guidelines at all times.
- Assisted customers with menu items and accurate order fulfillment.
- Developed strong communication skills while interacting with diverse clientele daily.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
Education
No Degree - Business Management
The University of Texas At Arlington
Arlington, TX05-2028
High School Diploma -
Mansfield Legacy High School
Mansfield, TX05-2024
Skills
- Cleaning and sanitation
- Excellent communication
- Customer service
- Problem-solving
- Teamwork and collaboration
- Flexible schedule
- Payment handling
- Friendly and outgoing
- Reliable and punctual
- Team leadership
- Customer assistance
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Texas Driver's License
Languages
German
Elementary
Timeline
Drive-Thru Cashier
Colter's BBQ
10.2022 - Current
No Degree - Business Management
The University of Texas At Arlington
High School Diploma -
Mansfield Legacy High School