Katie Rivera
Spotsylvania,VA
Summary
Dynamic and dedicated Host Waitress at Asian Dynasty, adept at enhancing customer satisfaction through exceptional service and effective time management. Skilled in multitasking and team collaboration, I successfully optimized seating arrangements and trained new staff, ensuring a seamless dining experience for all guests. Bilingual, I effectively communicated guest needs and resolved complaints promptly.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host Waitress
Asian Dynasty
Virgina
02.2024 - 03.2026
- Welcomed and seated guests, ensuring a positive dining experience.
- Managed reservation systems to optimize seating arrangements and minimize wait times.
- Coordinated with kitchen staff to communicate guest needs and special requests.
- Trained new hosts on customer service protocols and restaurant operations.
- Assisted in resolving guest complaints promptly to enhance customer satisfaction.
Education
High School Diploma - Cna
Riverbend High School
Virgina Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Bilingual
Certification
Certified nursing assistant
CPR certified
Languages
Spanish
Native or Bilingual
Timeline
Host Waitress
Asian Dynasty
02.2024 - 03.2026
High School Diploma - Cna
Riverbend High School