Katie Robinson
Las Vegas,NV
Summary
Highly-motivated new graduate nurse with an Associates Degree in Nursing. Posses a strong work ethic, adaptability, and exceptional interpersonal skills. Committed to continuous learning and delivering evidence-based practices to ensure positive patient outcomes. Eager to apply nursing knowledge, strong communication skills, and a patient-centered approach to contribute to a dynamic healthcare team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Concierge
Wynn Resorts
Las Vegas, NV
07.2023 - Current
- Maintain records of customer needs and preferences.
- Retain knowledge of local events to offer recommendations and personal services.
- Maintain client accounts by obtaining, recording and updating personal and financial information.
- Assist in arranging for restaurant reservations and limousines upon guest request.
- Built and maintained productive relationships with employees.
- Direct incoming calls and messages to appropriate staff or residents.
- Handle mail and package deliveries, keeping items secure.
- Maintain guest privacy and building reputation by keeping information confidential.
- Answer guest questions regarding local area, facilities and amenities.
- Acknowledge and greet guests entering or leaving building, promoting pleasant environment.
- Arrange special accommodations for guests to enhance visitor experiences.
Student Nurse Apprentice
Mountain View Hospital
Las Vegas, Nevada
02.2024 - 06.2024
- Prepared and maintained patient rooms, ensuring a clean and safe environment.
- Documented information about patient care, vitals and condition markers in computer system.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Provided emotional support to patients and families, offering comfort and information as needed.
- Assisted in patient care activities under supervision of registered nurse, including bathing, feeding, and dressing.
- Operated under direction of licensed nursing professionals and pursued opportunities to learn new skills.
Signature Account Solutions Coordinator
Geotab
Las Vegas, NV
04.2018 - 05.2023
- Assist the Signature Team in collecting stats for QBR's for consulting accounts.
- Distribute pilot promo codes to resellers
- Assist with Client Advisory Board set up and quarterly meetings
- Handling of very sensitive information
- Input and processing of PO's from Upfitters
- Support for Environment Sustainability Team
- Assist with the transfer of reseller billing accounts
- Assist with documentation for the Signature Accounts Team
Concierge
The Cosmopolitan of Las Vegas
Las Vegas, NV
07.2012 - 03.2018
- Ensured guests had a memorable experience worth returning to.
- Resolved guests issues from beginning to end to create a positive experience.
- Created itineraries for guests arriving to The Cosmopolitan.
- Booked Reservations, tours, shows, transportation.
- Obtained and kept personal information confidential.
- Managed a daily bank.
- Maintained knowledge of all new information on the Las Vegas Boulevard.
Education
Associate of Applied Science - Nursing
College of Southern Nevada
Las Vegas, NV12.2024
High School Diploma -
Rham High School
Hebron, CT06-2008
Skills
- First Aid/CPR/BLS
- VIP Services
- Calendar and Scheduling Software
- Guest Recovery
- Self-motivation
- Communication
- Ability to work on a team
- Professionalism
- Adaptability
- Hospitality Management
- Data Entry
- Office Administration
- Microsoft Office
- Google Spreadsheets
Clinical Experience
- Fundamentals of Nursing - Canyon Vista Post Acute 72 Hours
- Medical/Surgical Nursing I - Sunrise Hospital and Medical Center 112 Hours
- Mental Health - Desert Parkway Behavioral Healthcare Hospital/ Vogue Recovery 67 Hours
- Obstetrics - University Medical Center 45 Hours
- Pediatrics - Summerlin Hospital Medical Center 45 Hours
- Medical/Surgical Nursing II & III - Summerlin Hospital Medical Center 132 Hours
Volunteer Work
- Conservation - The Lion Park, South Africa (2014)
Certification
- CPR for Health Providers Certification (BLS) - 2024
Timeline
Student Nurse Apprentice
Mountain View Hospital
02.2024 - 06.2024
Concierge
Wynn Resorts
07.2023 - Current
Signature Account Solutions Coordinator
Geotab
04.2018 - 05.2023
Concierge
The Cosmopolitan of Las Vegas
07.2012 - 03.2018
Associate of Applied Science - Nursing
College of Southern Nevada
High School Diploma -
Rham High School
- CPR for Health Providers Certification (BLS) - 2024
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