Katie Rumage
Rockton,IL
Summary
Highly organized professional with proven track record in coordinating complex tasks and ensuring seamless operations. Adept at managing schedules, resources, and stakeholders to achieve project goals effectively. Renowned for fostering teamwork and adapting to dynamic environments, making significant contributions to organizational success.
Overview
25
25
years of professional experience
Work History
Coordinator/Supervisor of Operations
The Pavilion at Orchard Ridge Farms
05.2018 - Current
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up banquet tables and chairs based on event requirements.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Paraprofessional
Whitman Post Elementary
01.2018 - 05.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Customer Care Representative
TAGI Pharma
11.2013 - 01.2018
- Responded to customer needs and questions through competent customer service and prompt problem-solving.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Teller/Teller Supervisor/Customer Service Representative
First National Bank & Trust Co.
Beloit, WI
03.2000 - 02.2009
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Managed teller schedules, ensuring adequate staffing levels during peak business hours.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Education
High School Diploma -
FJ Turner High School
Beloit06-1999
Skills
- Multitasking and organization
- Customer service
- Decision-making
- Discretion and confidential
- Schedule management
- Staff management
- Point of contact
- Document control
- Professional networking
Timeline
Coordinator/Supervisor of Operations
The Pavilion at Orchard Ridge Farms
05.2018 - Current
Paraprofessional
Whitman Post Elementary
01.2018 - 05.2020
Customer Care Representative
TAGI Pharma
11.2013 - 01.2018
Teller/Teller Supervisor/Customer Service Representative
First National Bank & Trust Co.
03.2000 - 02.2009
High School Diploma -
FJ Turner High School
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