Katie Salvato
Rhome,TX
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server/Bartender
Goat & Raven TX Pub
06.2017 - Current
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Manager
Edible Arrangements
09.2015 - 02.2018
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Launched new products and services with thorough market research, leading to increased revenue growth.
Outside Sales Representative
Silverleaf Resorts
11.2014 - 08.2015
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Negotiated contracts skillfully, securing favorable terms for both the company and its clients.
Education
No Degree - Esthetics
Ogle School Hair Skin Nails
Arlington, TX04.2022
No Degree - Massage Therapy
Massage Therapy of North Texas
Flower Mound, TX06.2021
Associate of Arts - Business
Tarrant County College District
Fort Worth, TX12.2019
Skills
- Safe Food Handling
- Supply Restocking
- Guest Engagement
- Order Management
- Hospitality Service Expertise
- Cash Handling
- Sales Expertise
- Quality Control
- Multitasking Abilities
- Upselling Techniques
- Memory Retention
- Attention to Detail
- Workforce Management
- Marketing
- Staff Development
Accomplishments
Top 10 Client Retention from Ogle School hair and nails (Esthetics Program)
Certification
Licensed Esthetician
Timeline
Server/Bartender
Goat & Raven TX Pub
06.2017 - Current
Manager
Edible Arrangements
09.2015 - 02.2018
Outside Sales Representative
Silverleaf Resorts
11.2014 - 08.2015
No Degree - Esthetics
Ogle School Hair Skin Nails
No Degree - Massage Therapy
Massage Therapy of North Texas
Associate of Arts - Business
Tarrant County College District
Licensed Esthetician
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