Katie Sepkovich
Kings Mills,OH
Summary
Exceptional customer service and strong time management skills gained through years of experience in the service industry. Proven ability to adapt to various environments and overcome obstacles. Leadership skills were gained from my military experience, and even more have been developed since my promotion to sergeant.
Overview
17
17
years of professional experience
Work History
Server
Beerhead Bar and Eatery
2022.12 - Current
- Provide excellent customer service.
- Provide detailed descriptions about menu items and answer all questions.
- Take and submit food and drink orders accurately assuring timely service.
- Multitasking.
Sergeant E-5
Ohio Army National Guard
2020.04 - Current
- Graduated Basic Combat Training-December 2020
- Graduated Advanced Individual Training as a 12N (Horizontal Construction Engineer) March 2021
- Promoted to the rank of Sergeant September 2023
- 40 Hr Hazmat Awareness Certified
- Graduated from Army Basic Leader Course (BLC) July 2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
Deployment
Ohio Army National Guard
2021.10 - 2022.11
- My unit was activated as part of the Southwest Border Mission to assist Border Patrol and Customs and Border Protection.
Delivery Driver
Jet's Pizza
2007.05 - 2020.09
- Maintained excellent punctuality, customer service, and efficiency.
- Safe driving, abiding traffic laws, and route navigation.
- Provide front-door delivery service to private and business customers in a timely fashion.
Education
Bachelor of Technical and Applied Studies, Applied Administration-BTAS Program -
University of Cincinnati- Blue Ash
Blue Ash, OH04.2024
Associate's Degree, Business Management Technology -
University of Cincinnati-Blue Ash
Blue Ash, OH12.2012
Skills
- Exceptional customer service
- Guest Engagement
- Time management
- Communication skills
Timeline
Server
Beerhead Bar and Eatery
2022.12 - Current
Deployment
Ohio Army National Guard
2021.10 - 2022.11
Sergeant E-5
Ohio Army National Guard
2020.04 - Current
Delivery Driver
Jet's Pizza
2007.05 - 2020.09
Bachelor of Technical and Applied Studies, Applied Administration-BTAS Program -
University of Cincinnati- Blue Ash
Associate's Degree, Business Management Technology -
University of Cincinnati-Blue Ash
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