Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Katie Shannon

Western Springs,IL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Licensed Realtor

Coldwell Banker Homes
02.2019 - Current
  • Compared recently sold area properties to determine competitive market prices.
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Arranged for inspections and surveys of sold properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.

Studio Manager

CorePower Yoga
07.2018 - Current
  • Coordinated daily studio operations, including scheduling, staff management and customer service.
  • Supervised studio staff for timely, accurate and high-quality task completion.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Organized and maintained client databases for accurate communication information.
  • Recruited, trained, and developed high-performing and customer-focused team from scratch.
  • Facilitated communication between clients, staff and vendors for smooth project processes.
  • Developed and implemented strategies to increase studio visibility and reach more clients.
  • Kept accurate budgets with all expenses tracked and accounted for.
  • Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Studio Coordinator

CorePower Yoga
07.2015 - 07.2018

Lead Yoga Instructor

Corepower Yoga
10.2012 - 07.2015

Program Director

Excellcare Inc.
06.1994 - 05.2000
  • Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
  • Provided ongoing direction and leadership for program operations.
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
  • Managed rehabilitation team including physical, occupational and respiratory therapists.
  • Facilitated positive and productive communication between rehabilitation teams and patients, nurses, nursing assistants, doctors, administration, social work, and families.
  • Scheduled and supervised staff meetings, updating patient progress and ensuring proper discharge care.
  • Conducted strategic marketing including community outreach and analysis for productivity reports.

Education

Master of Science - Speech Language Pathology

University of Illinois At Urbana-Champaign
Champaign, IL
05.1993

Bachelor of Science - Speech Communication

University of Illinois At Urbana-Champaign
Champaign, IL
05.1990

Skills

  • Resource Coordination
  • Administration and Reporting
  • Assignment Delegation
  • Scheduling and Coordinating
  • Employee Relationships
  • Customer Interaction
  • Safety Awareness
  • Personnel Oversight
  • Client Experience Management

Certification

300 Hr Yoga Alliance Certified

Timeline

Licensed Realtor

Coldwell Banker Homes
02.2019 - Current

Studio Manager

CorePower Yoga
07.2018 - Current

Studio Coordinator

CorePower Yoga
07.2015 - 07.2018

Lead Yoga Instructor

Corepower Yoga
10.2012 - 07.2015

Program Director

Excellcare Inc.
06.1994 - 05.2000

Master of Science - Speech Language Pathology

University of Illinois At Urbana-Champaign

Bachelor of Science - Speech Communication

University of Illinois At Urbana-Champaign

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Katie Shannon