Katie Siira
Pocatello,Idaho
Summary
Organized and efficient secretary with background in providing administrative support to various office environments. Skilled in managing schedules, handling correspondence, and maintaining records with precision. Known for enhancing workflow processes and improving organizational communication. Proven track record of contributing positively to team dynamics and company culture by streamlining operations. Organized professional in administrative support known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
BPA Health DBA Recovery Coach Training Academy
Boise, USA
05.2022 - Current
- Supervised academic admission process tailored to prospective recovery coaches, and managed precise records of client enrollment information.
- Guided certification procedures following training sessions.
- Optimized digital platforms by handling webpage management, marketing efforts, and social media outreach.
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint .
- Served as primary point of contact for facilitating operational and administrative inquiries.
Travel Coordinator
Cruise Ventures, DBA CI Azumano Travel
Virginia Beach, USA
10.2017 - 05.2022
- Administered multi-line communication system facilitating travel arrangements for both military staff and Department of Defense workers.
- Coordinated schedule adjustments for travel services, including airline tickets, hotel bookings, and car rentals per guidelines.
- Ensure confidential communication for travel authorization through phone and email.
- Maintained thorough documentation of reservations within DOS system.
- Executed time management strategies to maintain on-schedule task delivery.
Customer Service Representative
Talk More LLC; DBA Boost Mobile
Mountain Home, USA
02.2017 - 10.2017
- Provided comprehensive product and service information to customers.
- Advise on suitable phone and accessory purchases based on customer preferences.
- Diagnosed and fixed technical issues.
- Oversaw maintenance of customer data records on company's server.
Assistant General Manager
Freddy’s Frozen Custard and Steakburgers
Chubbuck, USA
12.2016 - 02.2017
- Direct employees in order to serve guests in an efficient manner
- Manage food and labor costs by writing schedules and maintaining inventory to meet profit margin goals
- Validating payroll and profit/loss statements
- Marketing company to public in order to boost sales
- Interviewing and hiring staff
Assistant General Manager
IHOP Restaurant
Pocatello, USA
06.2014 - 12.2016
- Direct employees to serve guests in an efficient manner
- Validating payroll and profit/loss statements
- Preparing food and serving guests according to company procedure and health and safety guidelines
- Interviewing and hiring staff
- Operating back-office systems in order to complete a multitude of administrative tasks
Education
High School Diploma -
Mountain Home Senior High School
Mountain Home05.2012
Skills
- Meeting planning
- Research
- Scheduling
- Administrative improvement
- Database administration
- Social media management
Timeline
Administrative Assistant
BPA Health DBA Recovery Coach Training Academy
05.2022 - Current
Travel Coordinator
Cruise Ventures, DBA CI Azumano Travel
10.2017 - 05.2022
Customer Service Representative
Talk More LLC; DBA Boost Mobile
02.2017 - 10.2017
Assistant General Manager
Freddy’s Frozen Custard and Steakburgers
12.2016 - 02.2017
Assistant General Manager
IHOP Restaurant
06.2014 - 12.2016
High School Diploma -
Mountain Home Senior High School
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