Katie Sitzer
Jonesboro,AR
Summary
Detail-oriented professional with extensive experience in office management. Skilled in supply management and leadership, successfully overseeing administrative tasks and training staff. Committed to fostering collaboration and implementing effective procedures that drive organizational success.
Overview
12
12
years of professional experience
Work History
Office Manager
Richardson Orthopedics
Paragould, Arkansas
05.2014 - 03.2021
- Coordinated schedules and meetings for staff and clients effectively.
- Developed office procedures to enhance workflow and productivity.
- Trained new employees on office policies and software systems.
- Assisted in budget management by tracking expenses and invoice processing.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Developed and implemented office policies and procedures.
- Maintained confidential records relating to personnel matters.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
Server
O'Charley's Restaurant & Bar
Jonesboro, AR
05.2011 - 04.2014
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Maintained cleanliness and organization of dining area and tables.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
The Dixie Cafe
Paragould, Arkansas
05.2009 - 08.2010
- Took and processed customer orders accurately and efficiently.
- Assisted in training new servers on menu items and procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
Bachelor of Science - Mid-Level Education
Arkansas State University
Jonesboro, AR05-2014
Skills
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Supply management
- Employee supervision
- Data entry
- Staff training
- Payroll processing
Timeline
Office Manager
Richardson Orthopedics
05.2014 - 03.2021
Server
O'Charley's Restaurant & Bar
05.2011 - 04.2014
Server
The Dixie Cafe
05.2009 - 08.2010
Bachelor of Science - Mid-Level Education
Arkansas State University