Summary
Overview
Work History
Education
Skills
Educationcertificates
Timeline
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Katie Smith

Delton,MI

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

8
8
years of professional experience

Work History

Chain Sale Representative

Great Lake Wine & Spirits
08.2024 - Current
  • Achieve monthly objectives on priority brands, specified programs and qualitative initiatives.
  • Generate positive business relationships with decision makers in assigned accounts.
  • Execute assigned headquarters programs from our major customers.
  • Present prepared, professional, persuasive, fact-based, personalized sales presentations
  • Attend weekly and monthly team meetings to discuss objectives, progress, and outstanding issues.
  • Demonstrate initiative to grow overall spirits, beverage, and category knowledge.
  • Demonstrate competency of account 'Standards of Performance' through account conditions
  • Post retail pricing in a timely manner, while ensuring accuracy
  • Ensure point-of-sale is accurate, relevant, up-to-date, and advantageously placed.
  • Utilizes surveys, control book, planners, and tracking forms as instructed to execute priorities.
  • Communicates proactively with customers and management.

Sales Consultant

Westside Beer Distributing
08.2021 - 08.2024
  • Manged sales data and distribution objectives, including inventory management and product quality control
  • Executed merchandising strategies, coordinated events, and developed new business opportunities
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Office Administration Assistant

American Income Life
12.2018 - 08.2021
  • Managed phone and email correspondence, scheduled appointments, and ordered office supplies
  • Facilitated new hire onboarding and maintained payroll records
  • Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
  • Assisted in financial management tasks such as budgeting, expense reporting, invoice processing, and purchase order creation.
  • Contributed to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.

Bar Manager

Taps 25
12.2016 - 08.2020
  • Oversaw inventory and stocking, onboarded and trained new staff, and provided exceptional customer service
  • Coordinated events and ensured smooth daily operations
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.

Education

High School Diploma -

Bellevue High School

Skills

  • Strategic selling
  • Goal-oriented mindset
  • Telephone reception
  • Sales expertise
  • Account development
  • Up-selling strategies
  • Building client relationships
  • Customer service
  • 80 wpm
  • Proficient in Microsoft word, excel, powerpoint
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Negotiation

Educationcertificates

  • High School Diploma, Bellevue High School
  • Level 1 cicerone, Certified beer server
  • TAMS certified, Serve Safe training

Timeline

Chain Sale Representative

Great Lake Wine & Spirits
08.2024 - Current

Sales Consultant

Westside Beer Distributing
08.2021 - 08.2024

Office Administration Assistant

American Income Life
12.2018 - 08.2021

Bar Manager

Taps 25
12.2016 - 08.2020

High School Diploma -

Bellevue High School

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Katie Smith