KATIE STRAEBEL

• Provides guidance and coaching to ensure SM capability in carrying out key management tasks, including addressing partner performance issues, staffing & scheduling, effectively utilizing labor, inventory management etc.
• Collaborated closely with other leaders to align goals, improve partner cooperation, and create a cohesive organizational structure.
• Supports partners to create development plans and holds meaningful coaching conversations that drive performance
• Identifies gaps in the use of standard tools, connects each approach to existing tools and coaches partners to understand where to focus in order to close gaps.
• Supports regional director (RD) and district managers (DMs) to assess portfolio creating quicker movement in SM capability in our work methods. This includes our Approaches, roles, positions, routines and guidelines for working together.

• Collaborated with national co-chairs in Next network on partner planning for future leadership roles in Next chapters
• Launched successful digital marketing campaigns that achieved goals for increased website traffic
• Developed impactful content to drive network engagement
• Network Workplace page up 8% in members since last year

Transformed an opportunity store

• Average weekly sales of $72,000 - up 12% over LY
• Prioritized operational excellence to achieve the OTW target of 42
• Inspired team commitment to customer experience growing 25 points in 7 weeks
• Supported company initiative and balanced partner preferred hours to hit 27 hours and brought turnover down 33%
• Adapted quickly to organizational changes to remain rooted in values and routines
• Trained and mentored 3 new managers in FY23

• National impact on hourly partners by engaging both retail leadership and talent acquisition to create workshops
• Facilitated district hiring fairs resulting in 12 new partners
• Oversaw hiring and training plans for new store (15 partners)
• Lead Store Manager's through SPA tool and support with hitting 24 hours per partner target