Katie Thompson
Omaha,NE
Summary
Dynamic Leasing Consultant with a proven track record at Van Rooy Properties, excelling in customer service and fair housing compliance. Skilled in lease agreements and building rapport, I enhanced tenant retention through effective communication and strategic marketing initiatives, ensuring seamless transitions and fostering positive relationships with residents.
Overview
12
12
years of professional experience
Work History
Leasing Consultant
Van Rooy Properties
Omaha, NE
03.2026 - Current
- Assisted prospective tenants in property tours, providing detailed information on amenities and leasing terms.
- Processed rental applications, ensuring compliance with company policies and local regulations.
- Oversaw accurate documentation of tenant interactions and lease agreements utilizing property management software.
- Collaborated with team members to develop marketing strategies for available properties, enhancing visibility.
- Responded promptly to tenant inquiries, fostering positive relationships and promoting tenant retention.
- Conducted market research to assess rental rates and enhance competitive positioning of properties.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Leasing Consultant
NP Dodge Real Estate
Omaha, NE
03.2025 - 03.2026
- Coordinated move-in and move-out procedures, ensuring seamless transitions for tenants and landlords.
- Trained new staff on leasing processes and customer service standards, improving team efficiency and performance.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
Insert Operator
CSG
Omaha, NE
08.2022 - 03.2025
- Operated machinery to insert products into packaging efficiently.
- Oversaw production line operations to ensure quality assurance and consistency standards were met.
- Collaborated with team members to streamline workflow processes.
- Conducted routine maintenance checks on insertion equipment.
- Recorded production data with precision to ensure accurate reporting.
Security Officer
G4S Secure Solutions
Mesa, AZ
08.2019 - 02.2022
- Monitored premises to prevent unauthorized access and ensure safety protocols were followed.
- Conducted regular patrols to identify security risks and maintain a secure environment.
- Responded promptly to alarms and emergencies, ensuring swift resolution of incidents.
- Documented daily activities and incidents accurately for reporting purposes.
- Provided exceptional customer service while ensuring compliance with security procedures.
- Trained new security personnel on operational protocols and emergency procedures.
- Implemented process improvements that enhanced overall safety measures at assigned locations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Compiled comprehensive reports detailing property damage, theft incidents, unauthorized personnel presence, and unusual occurrences.
Caregiver
Marc Community Resources
Mesa, AZ
08.2018 - 08.2019
- Provided compassionate support to individuals with disabilities in daily living activities.
- Assisted clients with personal hygiene, nutrition, and mobility needs.
- Monitored and documented client behavior, reporting changes to healthcare professionals.
- Developed and maintained positive relationships with clients and their families.
- Implemented individualized care plans to enhance client well-being and independence.
- Ensured compliance with health regulations and organizational policies in caregiving practices.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Preschool Teacher
Sunrise Preschool
Mesa, AZ
08.2014 - 08.2018
- Developed engaging lesson plans to facilitate early childhood learning and development.
- Implemented daily activities that promote social, emotional, and cognitive growth in preschoolers.
- Created a safe and nurturing classroom environment fostering positive interactions among children.
- Assessed student progress through observation and adjusted teaching methods accordingly.
- Led small group sessions focusing on individualized instruction for diverse learning styles.
- Trained and mentored new staff members on classroom management techniques and curriculum delivery.
- Coordinated with external professionals to enhance resource availability for students' developmental needs.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Established positive communication with parents in daily conversation and formal conferences.
- Applied play-based strategies to provide diverse approaches to learning.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Assisted and supervised Number children through entire school day.
- Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
- Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
- Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Education
High School Diploma -
Desert Ridge High School
Mesa05-2014
Skills
Customer service
Fair housing regulations
Building rapport
Fair housing policies
Customer service expertise
Lease agreements
File management
Phone and email etiquette
Payment collection
Operations management
Microsoft office
Dispute handling
Sales and marketing
Customer relations
Customer service-focused
Data entry
Fair housing compliance
Resident assistance
Timeline
Leasing Consultant
Van Rooy Properties
03.2026 - Current
Leasing Consultant
NP Dodge Real Estate
03.2025 - 03.2026
Insert Operator
CSG
08.2022 - 03.2025
Security Officer
G4S Secure Solutions
08.2019 - 02.2022
Caregiver
Marc Community Resources
08.2018 - 08.2019
Preschool Teacher
Sunrise Preschool
08.2014 - 08.2018
High School Diploma -
Desert Ridge High School