• Assisted 50-60 clients with all payroll functions and questions, facilitated customer trainings, and monitored a phone queue to assist any Heartland client with payroll questions
• Leveraged the use software systems to build client accounts, import large amounts of data, and create reports
• Assisted clients with tax regulations, business compliance, and workers compensation
• Organized the National Science Foundation Oklahoma State I-Corps Summer Cohort for 40 members
• Prepared and edited important documents and presentations for the company directors