Summary
Overview
Work History
Education
Skills
Timeline
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Katie Warhold

Pittsburgh,PA

Summary

Proven leader with a track record of enhancing sales revenue and fostering client relationships at Carters & Oshkosh. Expert in staff management and sales team training, adept at relationship building and performance optimization. Successfully increased client satisfaction through strategic problem-solving and team motivation, showcasing both hard and soft skills without exceeding a 55-word limit.

Overview

13
13
years of professional experience

Work History

Sales Manager

Carters & Oshkosh
Pittsburgh, PA
05.2019 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

In-Home Nanny

Michelle Griffith
Pittsburgh, PA
05.2023 - 03.2024
  • Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Supported families by managing household tasks such as laundry, light cleaning, and errand running.
  • Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.

Secretary

All American Metals
Carnegie, PA
05.2011 - 08.2014
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Sales Associate

American Eagle Outfitters, Inc
Pittsburgh
07.2011 - 09.2012
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

North Hills High School
Pittsburgh, PA
06.2011

Skills

    Relationship Building

    Sales team training

    Staff Management

    Goals and performance

Timeline

In-Home Nanny

Michelle Griffith
05.2023 - 03.2024

Sales Manager

Carters & Oshkosh
05.2019 - Current

Sales Associate

American Eagle Outfitters, Inc
07.2011 - 09.2012

Secretary

All American Metals
05.2011 - 08.2014

High School Diploma -

North Hills High School
Katie Warhold