Katie Wilson

Received cash, made change, and issued receipts.

• Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.

• Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
• Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
• Promoted a positive work environment through effective communication and teamwork among colleagues.
• Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
• Prepared classic, modern, and unique cocktails for each customer.
• Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.

• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Helped management plan and serve bar menu exceeding customer expectations.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Created attractive bar displays by strategically arranging bottles and glasses.
• Assisted with inventorying beverage stock and bar supplies.