Katie Wise
Atlanta,GA
Summary
Dynamic leader with a proven track record at Southern Baked Pie Company, adept at driving significant sales increases and boosting store traffic through community engagement and strategic marketing. Excel in building strong relationships and fostering team environments with low turnover. Skilled in adaptability and organization, transforming challenges into opportunities for growth.
Overview
21
21
years of professional experience
Work History
Store Manager of Operations
Southern Baked Pie Company
06.2023 - Current
- Increased store traffic by organizing events in store that appealed to target customers.
- Increased sales by going out into the community with samples to introduce product and bring in catering leads.
- Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
- Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
- Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.
Store Manager
Lane Bryant
10.2020 - 06.2023
- Transformed an underperforming store into one of the top 40 out of 300 company stores in just a year.
- Increased revenue by improving customer satisfaction scores, conversion, and average dollar sales.
- Developed and coached a high performing team, with low turn over and a positive fun work environment.
- Rotated merchandise and displays to feature new products and promotions.
NICU Respiratory Therapist
Dekalb Medical Center
07.2003 - 10.2009
- Managed and operated mechanical ventilators to deliver airway management
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
Education
Associate of Applied Science - Respiratory Therapy
Gwinnett Technical College
Lawrenceville, GASkills
- Building and maintaining strong relationships with clients
- Adaptability
- Team leadership and management
- Organization
- Handling multiple projects and responsibilities simultaneously while maintaining attention to detail
Timeline
Store Manager of Operations
Southern Baked Pie Company
06.2023 - Current
Store Manager
Lane Bryant
10.2020 - 06.2023
NICU Respiratory Therapist
Dekalb Medical Center
07.2003 - 10.2009
Associate of Applied Science - Respiratory Therapy
Gwinnett Technical College
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