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KATIE XIONG
Human Resource Management
Lino Lakes,MN
Summary
Strategic HR management professional with extensive experience supporting executive leadership and managing organizational challenges. Expertise in project management, program management, full-cycle recruitment, employee relations, and compliance with labor laws, contributing to organizational effectiveness and employee engagement.
Overview
16
16
years of professional experience
Work History
Human Resource Business Partner
State of Minnesota
01.2020 - Current
- I am the direct first contact HR Specialist supporting all executive level leadership, directors, commissioners, employees, supervisors, and managers regarding all Human Resource needs
- Full cycle-recruitment which includes posting sourcing, networking, job vacancies, screening applications, rejecting applications, and routing applicants to hiring manager/supervisor, compensation and salary negotiations
- Advising and coaching employees, supervisors, managers regarding employee /labor relations issues/complaints/concerns/performance / exit interviews and offboarding
- Consulted with employees and managers on employment matters, addressing concerns and providing tailored recommendations to improve workplace dynamics.
- Advised managers on employee relations and conflict resolution strategies, fostering a collaborative work environment.
- Resolved complex HR requests and concerns by employing effective communication and problem-solving skills to enhance employee satisfaction.
- Collaborated with leadership to develop HR strategies aligned with organizational goals.
- Succession planning experience in identifying current and future HR needs within an administration and agency
- Knowledge of State/ Federal Statutes, bargaining union contracts, administration policies and procedures, Employment laws, Federal and State laws, policy, rules, and union contract language
- Led project planning sessions, ensuring alignment with client objectives and timelines.
- Managed stakeholder communication, facilitating updates and addressing project concerns.
- Collaborated with cross-functional teams to streamline processes and enhance efficiency.
- Developed project schedules using industry-standard tools to track progress and deliverables.
- Conducted risk assessments, identifying potential issues and creating mitigation strategies.
- Facilitated training workshops to enhance team skills and knowledge in project management practices.
- Analyzed project performance data to provide insights for future initiatives and improvements.
- Provide ongoing support to employees and managers during the implementation phase, addressing questions and concerns.
- Facilitated regular meetings to track progress and address challenges.
- Collaborated with external partners to enhance program outreach efforts.
Human Resource Recruiting Supervisor
Mastersons
Fridley, MN
10.2019 - 10.2020
- Sourced candidates from internal and external systems to fill open vacancies efficiently.
- Led recruitment strategies that attracted top talent for various roles, enhancing workforce quality.
- Hiring process in screening for Diversity pool, RSV/Work comp/Layoff list/Bidders/C700 and Rehire policies
- HR planning experience in identifying current and future HR needs within administration and branch through setting up meetings, recruitment plans, setting goals and defining process to reach those goals
- Expertise in communication skills to be able to deliver information related to sensitive, challenging, or uncomfortable conversations while adhering to confidentiality and being sympathetic towards employees and managers
- Professional writing skills to document and draft formal letters or reports sufficient to reflect situation such as pre offer letters, offer letters, employee grievances, documentation of research or investigation findings
- Updated position details, job profiles, end of appointment dates, and salary adjustments while providing reports to managers and supervisors.
- Requested salary negotiations for approval, updated compensation processes, and ensured compliance with statutory laws.
- Auditing of job levels and compensation to ensure organization does not have any internal inequity
- Oversaw project management activities for small and large projects to achieve successful outcomes.
- Led meetings and events related to new employee orientation, career fairs, process improvement presentations, performance reviews, interviewing and disciplinary meetings
- Managed cross-functional teams to drive program development and execution.
- Coordinated stakeholder meetings to align project goals and address concerns.
- Collaborated with external partners to integrate resources into project plans.
- Facilitated team meetings to discuss progress, identify risks, and plan strategies for mitigating them.
- Maintained up-to-date documentation of all programs developed by the team including specifications, design documents, user manuals, test plans.
- Data analytical skills to pull reports/data and compile data into easier reading format to reconstruct data
- Monitored project progress and identified areas for improvement in the development process.
Care management /Administration support staff
UofM Fairview formerly known as HealthEast
Saint Paul, MN
08.2010 - 04.2017
- In this role I supported the Supported Health Care Home Program in partnership with Roselawn Clinic.
- Assisted with program implementation, partnered with stakeholders and leadership to establish program structure and facilitated staffing needs.
- Supporting a team of primary care physicians, registered nurses, social workers and health care guides with all administration request
- Meeting with patients after clinic visit to review their care plan
- Created a care plan per recommendation by nurses and physician
- Collaborated with third-party vendors, including pharmaceutical and pharmacy benefit companies, to ensure patients receive necessary resources for their health and care plan.
- Managing patients' medical file
- Partnering with third party vendors and stakeholders in ensuring patients can access the medication and care they should be receiving
- Health Care Home Program a government-funded program that partnered with Roselawn Clinic
- I worked on multiple projects within a development of a new program
- Led project planning sessions to define scope and objectives.
- Coordinated cross-functional teams to ensure timely project execution.
- Managed stakeholder communications to align expectations and progress updates.
- Managed multiple projects with competing deadlines, ensuring alignment and timely execution of all deliverables.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Drafted reports outlining progress made towards meeting project milestones as well as any issues encountered along the way.
- Reviewing and Updating position descriptions
- Sourcing candidates, screening resumes and supporting interviews
- Conducting phone interviews
- Interviewing in person
- Supporting the onboarding of new employees
- Training new staff members
- Plan, coordinate, and leading special events, career fairs & volunteer opportunities for organization
Education
BACHELOR OF ARTS - Human Resource Management
Concordia State University
Saint Paul, MN05-2020
ASSOCIATE DEGREE - Medical Assistant
Minneapolis Business College
01-2010
Skills
- Full-cycle recruitment
- Employee relations
- Employment laws and statutes
- Salary benchmarking
- Change management
- Organizational development
- Stakeholder engagement
- Training development
- Project management
- Executive reporting
- Communication planning
- Research and analysis
- Presentation and communication
- Collaboration tools
- MS Office and HRIS
- Copilot usage
Timeline
Human Resource Business Partner
State of Minnesota
01.2020 - Current
Human Resource Recruiting Supervisor
Mastersons
10.2019 - 10.2020
Care management /Administration support staff
UofM Fairview formerly known as HealthEast
08.2010 - 04.2017
BACHELOR OF ARTS - Human Resource Management
Concordia State University
ASSOCIATE DEGREE - Medical Assistant
Minneapolis Business College