Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Quote
Work Preference
Timeline
BusinessDevelopmentManager
Katina Bell

Katina Bell

CO

Summary

Seasoned professional with 5 years of experience in healthcare coordination roles, adept in telecommute settings and training. Proven track record in ensuring compliance, streamlining health outcomes, and effective patient communication in Albuquerque. Seeking to leverage expertise as a Clinical Administrative Coordinator.

Overview

6
6
years of professional experience
1
1
Certification

Work History

HBA Financial Counselor

Centura Health
08.2021 - 01.2024
  • Assessed confidential financial information to determine patient eligibility for the Colorado Indigent Care Program (CICP), ensuring adherence to established policies
  • Verified insurance coverage and authorization for scheduled procedures using scheduling and registration data, enhancing the accuracy of patient financial responsibility assessments
  • Coordinated with patients, medical offices, and hospital departments to collect necessary information, securing authorization and clarifying patient benefits
  • Served as an intermediary among patients, physicians, clinics, case management, centralized billing, third-party Medicaid vendors, and community agencies to facilitate effective communication and financial resolution.

Patient Care Coordinator

Healogics
08.2021 - 12.2022
  • Provided exceptional customer service by courteously greeting all individuals entering the clinic and promptly addressing their questions and concerns
  • Accurately collected and input patient demographic and insurance information into the electronic health record system, ensuring thorough data entry and verification for seamless patient processing
  • Upheld clinic standards by maintaining an organized and clean work environment, contributing to the overall efficiency and patient satisfaction.

Administrative Coordinator (Contract)

Eating Recovery Mood and Anxiety Center
08.2020 - 08.2021
  • Accurately processed insurance benefit coverage information by entering details into designated computer systems, ensuring data integrity and system updates
  • Managed electronic communications effectively, overseeing the assigned email inbox and responding to voicemails promptly within a two-hour window
  • Maintained expertise in insurance verification and authorization procedures, utilizing multiple online payer eligibility programs to support timely insurance verification processing.

Admission Specialist LL

DaVita
02.2020 - 06.2020
  • Managed a high volume of inbound communications, including telephone calls, emails, and faxes, ensuring prompt and professional responses to requests for dialysis services
  • Maintained and fostered positive relationships with hospital personnel, discharge planners, and case managers, enhancing customer service and collaboration across various departments
  • Coordinated patient placement efficiently while accurately recording patient information and documentation in the CRM system, effectively handling relationships with approximately 50 hospitals and overseeing care for over 500 patients.

Project Coordinator (Contractor)

Comcast spotlight
05.2018 - 01.2020
  • Managed comprehensive record-keeping and analysis of political ad uploads, ensuring accurate invoicing and timely updates to the FCC site
  • Collaborated with multiple departments to assist in the completion of daily operational tasks, contributing to team efficiency while requiring minimal supervision
  • Provided robust administrative support by coordinating calendars, scheduling meetings, arranging travel, and conducting telephone coverage when necessary; also trained new contract employees on proprietary data entry systems.

Education

College of America

High school diploma -

East High School
Denver, CO
06.1990

Skills

  • Bazooka Transportation Management System
  • Proficient Data Entry
  • Steadfast Believer in Getting the Job Done With No Excuses
  • Verified Exemplary Customer Service Skills
  • Ability to Shift Direction in Response to Changing Work Situations
  • Can Handle Confidential and Sensitive Information With Discretion
  • Excellent Project and Time Management Skills
  • Can Create Effective Administrative Systems From Scratch
  • Maintaining Accurate Administrative Records
  • Reacting to Problems Quickly
  • Exemplary Experience in Travel Arrangements/Itineraries and Expense Accounts
  • Coordinating Calendars, Scheduling Appointments and Meetings, Making Travel Arrangements, Telephone Coverage (If Needed), Filing, Processing and Reconciling T&L Expense Accounts
  • Handling Various Purchases and Making AP Invoice Arrangements
  • Microsoft Office Excel
  • Word
  • Power Point
  • Outlook
  • Project Coordination
  • Telecommunication
  • Workers' Compensation
  • Microsoft Office
  • Microsoft Word
  • Skype and Othe Various Computer Systems
  • Human Resources
  • Records Management
  • Auditing
  • Accounts Receivable
  • Event Planning
  • Payroll
  • Sap
  • Documentation Review
  • Computer Literacy
  • Microsoft Excel
  • Computer Skills
  • Time Management
  • Microsoft Powerpoint
  • Analysis Skills
  • Communication Skills
  • Customer Service
  • Epic (3 Years)

Accomplishments

I have trained employees and I have been a lead operator

Certification

  • CPR Certification, 12/2023
  • BLS Certification CNA

Quote

Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers

Work Preference

Work Type

Full TimeContract Work

Location Preference

RemoteHybrid

Important To Me

Company CultureWork-life balanceHealthcare benefits401k match4-day work weekPaid sick leavePaid time offTeam Building / Company RetreatsWork from home optionPersonal development programs

Timeline

HBA Financial Counselor

Centura Health
08.2021 - 01.2024

Patient Care Coordinator

Healogics
08.2021 - 12.2022

Administrative Coordinator (Contract)

Eating Recovery Mood and Anxiety Center
08.2020 - 08.2021

Admission Specialist LL

DaVita
02.2020 - 06.2020

Project Coordinator (Contractor)

Comcast spotlight
05.2018 - 01.2020

College of America

High school diploma -

East High School

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Katina Bell