Katina Priest
White Hall,AR
Summary
Retail professional with proven track record in driving sales and elevating customer experiences. Highly skilled in team collaboration and consistently achieving results. Reliable and adaptable, known for strong leadership and effective communication skills.
Overview
25
25
years of professional experience
Work History
Retail Sales Lead
Mars/Kellanova
Little Rock, AR
11.2023 - Current
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
- Maintained high visual merchandising standards, optimizing store layout to increase foot traffic and sales conversions.
- Contributed to positive work culture by actively participating in team meetings and offering constructive feedback when appropriate.
- Collaborated with store management to develop promotional events, attracting new customers and boosting overall sales.
- Exceeded sales goals and accomplished business objectives by actively selling in product to support ads and promoting target products.
Director of Retail Operations
Petsense/Owned By Tractor Supply
Nashville, TN
12.2014 - 10.2022
- Coached and developed 18-25 direct reports in operational excellence in Districts/Markets and 180 stores
- Encouraged productive work environment conducive to development of high performing teams
- Led District/Market Manager teams toward achieving profitability, accountability and growth objectives
- Directed and oversaw capital improvement projects
- Responsible for building yearly Payroll model, partnering with President to build yearly budgets, partnering with buying team, to build out yearly POG execution calendar, partnered with Marketing on strategies for yearly promotion/marketing goals. Partnering with our HR Department to update Handbook/S&P guidelines. Conducting LP investigations, Employee and Customer relations
- Developed and implemented a Performance Improvement Plan for underperforming Stores, Shrink Improvement Plan, Training-Store Manager Program to Assist, in overall training program, Live Animal Training program, New P & L review process for SM's and MM/DM's to better execute reviews, created the Training team, Live Animal Specialist role, & MM/DM advisory board.
- 12/2014 to Current(12/2014-6/2015 SM, 6/2015-5/2017 Market Manager, 5/2017-10/2019 Regional Manager, 10/2019-current Director of Retail Operations $206 in revenue)
Large Format Sales Manager
Pepsico
Batesville, AR
03.2011 - 10.2014
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products
- Promoted branding initiatives, implementing effective marketing and sales campaigns
District Manager
Shoe Show Inc.
Concord, NC
04.2001 - 02.2011
- Sourced and recruited top talent for various retail store positions, Mentor team members by demonstrating best practices for sales and customer service
- Supervised 32 Store Managers and managed all performance metrics
- Facilitated remarkable Sales and Profitability with strategic leadership and operational expertise
- Conduct LP investigation, oversee HR issues and partner with Company LP or HR Directors to resolve issues
Education
Associate of Science - Business Administration And Management
University of North Texas At Dallas
Dallas, TX05-1995
Skills
- Operations management
- Time management
- Change management
- Leadership and team building
- Strategies and goals
- Cross-functional team management
- Recruiting and Hiring
- Goal setting
- Communication skills
- Inventory control
- Business operations understanding
- Project coordination
- Policies implementation
- Time and labor control
- Performance Management
- Workplace diversity cultivation
- Conflict resolution
- Budget/payroll forecasting
Timeline
Retail Sales Lead
Mars/Kellanova
11.2023 - Current
Director of Retail Operations
Petsense/Owned By Tractor Supply
12.2014 - 10.2022
Large Format Sales Manager
Pepsico
03.2011 - 10.2014
District Manager
Shoe Show Inc.
04.2001 - 02.2011
Associate of Science - Business Administration And Management
University of North Texas At Dallas