Katinka Jackson
Birmingham,AL
Summary
Driven Resident Associate Coordinator and Manager of Operations with a proven track record at Cahaba Medical Care Foundation and Sky Bella. Excelled in enhancing resident support and optimizing operations, achieving increased efficiency and improved customer satisfaction. Skilled in Microsoft Office and interpersonal communication, adept at building relationships and exceeding financial targets.
Overview
7
7
years of professional experience
Work History
Resident Associate Coordinator
Cahaba Medical Care Foundation
09.2023 - Current
- Collaborated with other team members to provide comprehensive support for all resident needs.
- Educated new residents on policies and procedures, setting clear expectations from day one of occupancy.
- Increased efficiency in administrative tasks by implementing an organized filing system for important documents.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Managing the extensive pertaining to Residency
- Evaluated student progress to identify areas of improvement and provide feedback.
- Assisted in recruitment and selection of student leaders.
Manager of Operations
Sky Bella
03.2017 - 08.2023
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
- Partnered with vendors and suppliers to effectively manage and budget.
Education
Associate of Science - Human Resources Management
Virginia College - Birmingham
Birmingham, AL05.2007
Skills
- Interpersonal abilities
- Active Listening
- Residency and Fellowship support
- Relationship Building
- Microsoft Office
Timeline
Resident Associate Coordinator
Cahaba Medical Care Foundation
09.2023 - Current
Manager of Operations
Sky Bella
03.2017 - 08.2023
Associate of Science - Human Resources Management
Virginia College - Birmingham
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