Katinka Moritz
Columbus,OH
Summary
Responsible and experienced hospitality worker that thrives under pressure. Strong multitasking, collaboration and organizational skills. Reliable and flexible worker focused on delivering excellent service as efficiently as possible. Fast learner with an eye for detail who is eager and excited to work.
Overview
10
10
years of professional experience
Work History
Server
Northstar Cafe
08.2025 - Current
- Take customer orders and deliver food in a fast-paced restaurant environment
- Run food and assist teammates to maintain efficient service
- Maintain cleanliness of dining and service areas
- Provide attentive customer service to ensure a positive dining experience
- Completed opening and closing procedures to prepare the restaurant for daily operations and end-of-day service.
- Trained new staff on menu knowledge and service standards.
- Resolved guest complaints effectively, enhancing overall dining experience.
Cashier, Runner
Lavash Cafe
03.2023 - Current
- Take customer orders and process payments accurately
- Prepare and package to-go orders
- Deliver food to tables and assist with restaurant operations
- Maintain a clean and organized dining area
Dancer
Momentum-Excellence
09.2016 - Current
- Dancer for 5 years, now an alumni and volunteer. Assist the instructors with teaching dances to the elementary school aged kids. Performing and helping organize yearly shows.
Shift Lead
Jeni's Splendid Ice Creams
04.2023 - 05.2025
- Led team members during shifts while maintaining high customer service standards
- Assisted customers with flavor selections and product knowledge
- Prepared orders and maintained store cleanliness
- Ensured store operations met Jeni’s service standards
- Verified and balanced team cash drawers, resolving discrepancies and ensuring accurate daily cash totals.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Trained and mentored new employees to maximize team performance.
Customer Service, Childcare
Columbus Sports Connection
10.2021 - 05.2022
- Assisted members with customer service and facility needs
- Sold memberships and products at the front desk
- Supervised children in the gym daycare area
- Maintained a clean and safe environment
Education
High School - AP U.S. History, Advanced Curriculum
Columbus Alternative High School
05-2025
College Credit Plus Program - Introduction to Sociology, Composition I
Columbus State Community College
05-2025
Bachelor of Science - Public Health Sociology
The Ohio State University
03-2026
Skills
- Calm under pressure
- Time management
- Hospitality service expertise
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Team collaboration
- Food safety practices
- Dining area maintenance
- Beverage preparation
- Shift management
Languages
English
Dutch
Personal Information
Gender: female
Timeline
Server
Northstar Cafe
08.2025 - Current
Shift Lead
Jeni's Splendid Ice Creams
04.2023 - 05.2025
Cashier, Runner
Lavash Cafe
03.2023 - Current
Customer Service, Childcare
Columbus Sports Connection
10.2021 - 05.2022
Dancer
Momentum-Excellence
09.2016 - Current
College Credit Plus Program - Introduction to Sociology, Composition I
Columbus State Community College
High School - AP U.S. History, Advanced Curriculum
Columbus Alternative High School
Bachelor of Science - Public Health Sociology
The Ohio State University