KATIUSKA YCAZA
Miami,FL
Summary
Dynamic store owner at TEMPTA*MIA with a proven track record in customer service and inventory control. Enhanced operational efficiency and brand reputation through effective employee training and conflict resolution. Expert in visual merchandising, driving sales while minimizing waste and ensuring customer satisfaction. Committed to fostering a positive team environment.
Overview
9
9
years of professional experience
Work History
Store Owner
TEMPTA*MIA
MIAMI, FL
02.2016 - 04.2025
- Oversaw daily operations, maintaining efficiency and quality standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Education
ECONOMIST -
UNIVERSIDAD DE GUAYAQUIL
GUAYAQUIL-ECUADOR05-2003
Skills
- Customer service
- Inventory control
- Visual merchandising
- Employee training
- Small business operations
Timeline
Store Owner
TEMPTA*MIA
02.2016 - 04.2025
ECONOMIST -
UNIVERSIDAD DE GUAYAQUIL
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