Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Katja McGill

CWT SATO TRAVEL
Aberdeen,USA
1
Language
1
Certification
27
years of professional experience

Providing end-user support and performs general administrative duties with minimal guidance. Assisting with maintaining knowledge management files and websites for the organization. Experience maintaining logs, records, and files. Maintaining calendars and schedules Assisting with coordinating, planning, and organizing meeting events, and supports planning and execution of technical exchanges, conferences, and synchronization sessions, obtaining space and necessary materials and equipment. Reviewing, developing, and managing office administrative operating procedures.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.

Work History

Travel Agent Consultant II

8 Years 11 Months
CWT SATO TRAVEL | 09.2017 - Current
  • I work on DTS reservation assistant people with Government travel Domestic and International.range domestic and international travel for clients, including air, hotel, rail, and ground transportation
  • Be a trusted advisor by offering informed and insightful recommendations which will provide the very best traveler experience
  • Interact with travelers, and travel arrangers by leading and listening conversations to provide the first level of support for customer service and resolve simple customer problems.
  • Working on billings, answers phones. Sending out emails and invoices.

Lead Teacher

9 Years 1 Month
Bayside CDC | 08.2008 - 09.2017
  • I have my CDA in Early Childhood. Working with children age 6 weeks to 4 years old. Making sure the children have a safe and happy environment. Providing learning opportunities, Manage the classroom in a manner that creates a stimulating environment for the growth and well being and development of the child. Summit lesson Plan. I also took early child hood credits

Teacher Aid

1 Year 4 Months
Catholic Charities Early Head Start | 04.2007 - 08.2008
  • Working with children 6 month to 3 years old. Help children to acquire and use language as a means of communicating their needs. Making lesson plans for the week, also preparing food for the children.
  • Ensuring a well-run purposeful program, responsive for the participant needs and maintaining a commitment of professionalism.

Sales Associate

1 Year 6 Months
Target | 10.2005 - 04.2007
  • Sales Association- Assisted customers with any question or help them find items. Answered phones, made sure that the clothes were in the right order by sizes and colors. Restocked shelf, looked up items in program to see if any items in the back stock room.

Reservation Agent

3 Years 7 Months
Delta Airlines | 01.2000 - 08.2003
  • Booking Domestic and International flights. Assisting passenger in their traveling to and from their travel destination. Also assisted passenger find flight using their sky miles on different airlines. Advice passenger how many luggage they can take on or how much it will be. Assist them find Hotels and also Car Rentals in different areas. Assist passengers with any question that they might have.

Shore Support Rep- Pick

3 Months
Washington Vancouver | 09.1999 - 12.1999
  • Assist customers getting to the ship and making sure that their luggage gets put in their room. Check room to make sure they are clean and everything is in order. Make sure that the passengers are happy, safe, and comfortable.

Education

International Air Academy | 12.1999

High school diploma or GED

Vicenza High School | 06.1996
DOD school Vicenza Italy, Graduated with a Diploma.

Associate's degree - Early Childhood Education

some college

Skills

Data entry
Microsoft word
Computer literacy
Customer service
Phone answering
SharePoint
Help Desk
Travel Arrangements
Office management
Administrative experience within government industry
Spreadsheet
Scanning
Windows
Scheduling
File organization
Computer skills
Office experience
Multitasking
Microsoft Powerpoint
Database
Microsoft Excel
Photocopyingng
World Span
Answering Phone calls
Typing 45 Wpm
Communication Skills
Sabre
Microsoft Outlook
Microsoft Office
Report writing
Answering Phone calls
Sabre
Spreadsheet
Excel

Certification

  • CPR Certification
  • First Aid Certification
  • Child Development Associate Certification
  • Secret Clearance
  • Driver's License
  • Teaching Certification

Languages

Bilingual

Timeline

Travel Agent Consultant II

CWT SATO TRAVEL
09.2017 - CurrentRead More

Lead Teacher

Bayside CDC
08.2008 - 09.2017Read More

Teacher Aid

Catholic Charities Early Head Start
04.2007 - 08.2008Read More

Sales Associate

Target
10.2005 - 04.2007Read More

Reservation Agent

Delta Airlines
01.2000 - 08.2003Read More

Shore Support Rep- Pick

Washington Vancouver
09.1999 - 12.1999Read More

Associate's degree from Early Childhood Education
Read More

Vicenza High School

High school diploma or GED
Read More

International Air Academy

Read More
Katja McGill