Katlin Hager
St. Petersburg
Summary
Registered Pharmacy Technician, proficient in assisting physicians and pharmacist preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Great relationship-building and multitasking skills. Have been trained to work in the hospital setting, offering more than 7 years of health care experience. Well versed in medical terminology, ECG rhythms, regulatory guidelines, and overall hospital operations. Accountable Licensed Insurance Sales Representative with excellent client management and relationships. Highly effective multitasking skills of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Ambitious, career-focused, while determined to obtain a role as an Associate Clinical Account Specialist to help launch career while achieving company goals. Proficient knowledge of the heart anatomy and function through undergraduate classes while obtaining my bachelorette degree
Overview
11
11
years of professional experience
Work History
Registered Pharmacy Technician
Fresenius Medical Center
07.2021 - Current
- Reviewed Proscription medications such as antibiotics and topical ointments for different issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
- Consulted with insurance company representatives to complete claims processing, resolve concerns.
- Studied Modalities of Dialysis
Registered Pharmacy Technician II
Sarasota Memorial Hospital
02.2021 - 06.2021
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Training in IV room using software to follow each moment of processes. Filling IV bags, making compounds.
- Processed incoming drug orders/batches averaging 300+ day
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Registered Pharmacy Technician Manager
Davidson Drugs
10.2019 - 02.2021
- assist in scheduling the technicians
- able to provide help, and train new hires
- maintained inventory
- assists pharmacists in the hiring process
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Processed over 200 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Health Insurance Sales Agent
US Health Advisors
05.2019 - 10.2019
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Analyzed retention, loss ratio trends and sales volume to identify areas for improvement.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Lead Registered Pharmacy Technician
Publix Pharmacy
01.2013 - 10.2019
- Sarasota, Florida.
- Manager - Jeremiah Smith (941) 378 - 2111.
- State of Florida Licensed Registered Pharmacy Technician.
- Was offered managerial positions at 3 different location. Due to being in college at the time I was not able to take on the official roles but did step in until managers could be hired
- assist in scheduling the technicians
- able to provide help, and training to new hires and new managers
- assists pharmacists in the hiring process
- Providing - premier point of sales to customers.
- Managing - dispensing, and caring for patients while accomplishing daily task of workload balancing.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Coordinated verification and filling of more than 350 daily prescriptions in high-volume retail pharmacy environment.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Education
Bachelor of Science - Exercise Science And Kinesiology
The University of West Florida
Pensacola, FL12.2018
Associate of Arts - Pre-Medicine
Northwest Florida State College
Niceville, FL12.2015
Skills
- Customer Relations and Service
- Education Proficiency
- Hospital Experience
- Managing / Problem solving
- Team Collaboration
- Medication Therapy Management
- Product Support
- Pharmacology
- Network Development
- Account Development
- Strategic planning
- MS Office
Timeline
Registered Pharmacy Technician
Fresenius Medical Center
07.2021 - Current
Registered Pharmacy Technician II
Sarasota Memorial Hospital
02.2021 - 06.2021
Registered Pharmacy Technician Manager
Davidson Drugs
10.2019 - 02.2021
Health Insurance Sales Agent
US Health Advisors
05.2019 - 10.2019
Lead Registered Pharmacy Technician
Publix Pharmacy
01.2013 - 10.2019
Bachelor of Science - Exercise Science And Kinesiology
The University of West Florida
Associate of Arts - Pre-Medicine
Northwest Florida State College
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